These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
Resort Details
- Barefoot Grill
Enjoy light lunch specialties in a casual and relaxed outdoor setting
- Bordeaux• À la carte French cuisine in a romantic, elegant atmosphere; features wine cellar• Approximate seating capacity: 76
- Coco Cafe• Enjoy premium coffee and snacks in a casual and relaxed atmosphere• Late night bites
- El Patio• Savor Mexican à la carte cuisine in a traditional authentic ambience• Approximate seating capacity: 74
- Himitsu• Specializing in a fusion of Pan-Asian à la carte specialties• Three teppanyaki tables available (must request in advance)• Approximate seating capacity: 68
- Oceana• Fresh seafood presented in a quiet and romantic seaside setting• Approximate seating capacity: 60
- Portofino• Enjoy delectable Italian à la carte cuisine; features wine cellar• Approximate seating capacity: 74
- Preferred Beach ClubBreakfast a la carteLounge beach club experience exclusive for preferred club guestApproximate seating capacity: 60
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Seaside Grill• Located pool side with stunning ocean views serving à la carte grilled specialties• Approximate seating capacity: 60
- Various Bars/Lounges
Barracuda: Pool and beach bar offering signature cocktails
Desires: Contemporary music lounge featuring flat screen TVs, dance floor and DJ
Manatees: Relax with a refreshing cocktail at this swim-up pool bar
Rendezvous: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night
Showtime: Sip your favorite cocktail while enjoying our nighttime entertainment
Sugar Reef: Bar serving your favorite tropical cocktails
Palapa Beach Bar
- World Cafe• A buffet-style international restaurant; show cooking experience with theme stations• Approximate seating capacity: 250
- Sip, Savour & SeeDine Around Plan at nearby resorts.
- All-inclusive meal plan
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Concierge desk†
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Exercise gym
- Golf,Offsite†
- All-inclusive meal plan
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Concierge desk†
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Exercise gym
- Golf, Offsite†
- Health club†
- Jacuzzi
- Laundry/Valet service†
- Non-smoking rooms available†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Billiards
- Bocce court
- Dancing
- Fitness center on-site*Please note: All fitness facilities are open limited time in accordance with local laws
- General †Activities/Entertainmento Art, Wine & Cheeseo Make your own Pizzao Billiard Tableso Giant Chessboardo Foot Billiard Courto Aqua Strongo Aqua spinningo Paddle Boardo Paella Cooking Experienceo Kitchen Touro Macrame classeso Pharmacy shop
- Hot tub †
- Jacuzzi
- Non-Motorized Water Sports †
- Kayaking
- Sailing
- Snorkeling - PoolUpgraded the existing pool with an “artificial beach” on one side. The entrance of the pool now has a beach-like access and feeling for guests.(Activities pool)
- Sailing †Catamaran
- Spa †
For those seeking a sanctuary for the senses, Secrets Spa by Pevonia® offers a sublime atmosphere of pure indulgence combining hydrotherapy and a wide variety treatments creating a refreshing, invigorating and peaceful experience.
- Tennis court †1 Tennis Court
- Water activities †
- Water Aerobics
- Pool Volleyball - Windsurfing †
- Golf location (onsite/nearby) †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
24376 reviews
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Nov 17, 2025Under whelming 5*
From the highway to the hotel the road was absolutely dreadful, full of potholes and very uneven, more about this later. First impression of the hotel was not great. Arrived at the Preferred club and booked in smoothly and quickly. Asked about a room upgrade but was only offered a sea view at £2000 for the two weeks. So we stuck with what was allocated. We were in block 16 on the top floor. The room although a partial sea view had a great view over the main pool and a majority of the sea, perfect. Point to note, if you have a room on a lower floor the sea view will be obstructed by palm trees. The room was pretty standard for this level of hotel but was clean and well equipped. Our building Concierge was Felipe, who was great and worked hard to make our holiday special. We were aware of the building work at the hotel (via BA who we booked the holiday with) but did not understand the extent this impacted the hotel facilities. No theatre, no night club and two evening restaurants moved to the buffet area. The best bits about this holiday were; - The staff are absolutely fantastic, to name just a few, Margarita, Manee and Mateo in the preferred restaurant, Antonio in the preferred lounge bar. Also, Jocelin in the world cafe, Saha for lunch and Paloma in the meat/fish restaurant. - Generally, the food was good but not great. There is a large variety of the food on offer. - The entertainment team are engaging and lots of fun. In particular Alexandra, Karla and Issobelle. - There are numerous daily activities and these were fun to join in or just spectate. - The live music around the pool and else where was great, especially the country and western singer and the guy playing the drums. - The room was comfortable but nothing special. - The beach is superb and the hotel did a good job at cleaning the seaweed, daily. - Probably some of the best sun beds around the pool we have had. - Drinks service around the pool was exceptional, shout out to Leo. The things that could be improved are; - One of the biggest gripes about this hotel is that there isn’t a preferred club restaurant in the evening. Most of the competitors to Secrets, including Dreams which is their lower priced branch do provide this experience. - The next big gripe was how cold the water was in both pools, absolutely freezing. - The preferred club is not value for money and won’t recommend it at this hotel (has been worth it at others in the chain). - The building work during the day was manageable, but when this work continued throughout the whole night this is unacceptable. They were racing to get the two restaurants finished by the pool for the hotel owners daughter wedding, apparently. The approach road was being improved when we left, co-incidence or for the wedding. - Replenishment of the mini bar was sporadic. - We found numerous activities going on during the day that weren’t advertised anywhere, simple school boy error. - The evening entertainment was pretty average. - The turndown service was hit or miss on when it was done or just didn’t get done. - The spa hydro therapy was pretty poor and not cheap if done separately from a massage. - No free entry to the hydro therapy as a preferred club member. - Through conversations with other people that have stayed at Secrets/Dreams we were told many things that have changed for the worst since Hyatt took over. A quick summary, I think this hotel is very over rated and doesn’t represent what you might expect from a trip advisor 5*. Preferred club is not worth the extra at this hotel. The freezing water in the two pools spoils my experience when on holiday. Having said that, the hotel is located on a great beach and the staff are excellent. The food is good not great but there is plenty of choice. We won’t be in any rush to rebook this hotel in the future and will return to their competitors instead, there are many of them!!!!
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Nov 16, 2025Best Concierge Service in Mexico
My wife and I had an awesome experience and vacation at Secrets Maroma Beach!!! Brandon Gomez was our Building 26 personal concierge who took care of everything for us. From scheduling dinners, locating some pool toys, ensuring our room was cleaned and well stocked, to scheduling pool cabanas and Bali beds he went out of his way to ensure we were comfortable every moment of our trip!!! He is all about customer service and customer experience and if you’re fortunate to have him as your personal concierge you will not be disappointed and will likely make a friend for life!!!
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Nov 16, 2025
Amazing Staff and Resort
We went here for a week and secrets maroma exceeded our expectations! The staff truly went above and beyond to make your stay special. Special shout out to Adriana in reception, Jesica at the lobby bar, Leo on the entertainment team, Dario down at the beach, Franco at the beach and pool, and Felipe for concierge. Highly recommend staying here and will be coming back!
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Nov 16, 2025
The place to stay
All only adults is the way to go. So clean and staff all around is amazing. Our concierge for villa 20/21 Carlos was exceptional. Definitely would be back and recommend staying.
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Nov 15, 2025
Heaven on Earth
Beautiful hotel with outstanding service. Great selection of activities. Top location. Perfect for relaxing holiday. Could improve on F&B.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Hotel is maintaining its high standards. - World Café: Redesigned with modern furnishings and expanded international cuisine (completing July). Buffet temporarily relocated to the convention center. - Preferred Club Lounge: Upgraded ambiance with improved décor (completing September). Temporary lounge in the Presidential Suite Oceanfront. - Seaside & Oceana Restaurants: Coastal-inspired redesign with expanded outdoor seating and new menus (completing November). Meals served at World Café
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.