These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- Various BarsSugar ReefPool bar offering signature cocktails
MantarrayRelax with a refreshing cocktail at this swim-up pool bar
Moxché Lobby BarLobby bar featuring chic furniture for lounging with a refreshing cocktail
Moxche TheatreSip your favorite cocktail while enjoying our nighttime entertainmentTheatre Bar
Dark HorseContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.
The Cove BarBar serving your favorite tropical cocktailsInterior Beach Lagoon Pool Bar
Observatory Preferred Rooftop BarFor Preferred Club guests only.
GypsySecret speakeasy nightclub hidden on property requiring a daily password for entry. - Various RestaurantsBarefoot GrillLight lunch specialties in a casual and relaxed outdoor setting
BisouA menu serving a variety of gourmet à la carte French specialtiesAir-conditioned with outdoor seating availableApproximate seating capacity: 60
Coco CaféBegin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juicesServes premium coffee and snacks in a casual, relaxed atmosphereLate night bites include sandwiches, fruits, yogurt and pastries
Dos AlmasMexican cuisineAir-conditioned with outdoor seating availableApproximate seating capacity: 109Taco tasting bar with Tequila/Mezcal tasting*
SukiSpecializing in a fusion of modern Japanese à la carte specialtiesAir-conditioned with outdoor seating availableTeppanyaki tables availableApproximate seating capacity: 102Tanoshii -Omakase 12-seat sushi table
Market CafeA buffet-style restaurant serving a variety of local and international cuisineCasual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining areaClosed air-conditioned restaurant with outdoor seating availableApproximate seating capacity: 278
SeasoulFresh seafood delights presented in a quiet and romantic seaside settingApproximate seating capacity: 178Casual Elegance required for dinner
AlloraDelectable Italian cuisine, served à la carteWine cellar for private dining is available.Approximate seating capacity: 118Wine cellar with dedicated menu and wine tasting
EmberOpen fire grill and smoke house, served à la carteApproximate seating capacity: 104
BambooDelectable Southeast Asian cuisine with alternative plant-based menu, served à la carteApproximate seating capacity: 68Casual Elegance required for dinner
Observatory Preferred RooftopmApproximate seating capacity: 40
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- Whirlpool†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
- General †INDOOR/OUTDOOR ACTIVITIES:-Two lit tennis courts/tennis clinics-Ping-Pong-Multi-purpose court (soccer, volleyball, etc.)-Beach volleyball-Euro-bungee-Yoga-Cocktail classes-Dance lessons-Football-Golf simulator at sports bar
- Pool †8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
- Spa †Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
- Tennis court †
- Theatre †Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
- Water activities †WATER SPORTS-Kayaks-Sailing-Windsurfing-Water aerobics-Pool volleyball-Snorkeling-Water polo-Catamaran-Scuba diving-Deep sea fishing- Pool Volleyball
- Golf †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3685 reviews
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Jul 30, 2025Pro’s and Con’s of Resort.
The grounds are very nice and the rooms are excellent. We did have a 1600 sq ft master ocean front room. Food was above average for an all inclusive. The cons were very poor overall hospitality and quality of drinks. Bar service at main pool bar was poor. A few of the bartenders were rude and did not seem to enjoy their job. Some were good though. Their resort credit is useless. Example we ordered three additional bottles of champagne for our room for a birthday celebration. They said the $40.00 voucher would cover it. On arrival I signed the voucher the champagne was left on the table. On the way out the staff stated his manager radioed him and said only $10.00 was applicable. So I said that was not the agreement and they took the champagne away!!! All inclusive though-all guests were staying at the hotel. Sad service. Have other examples as well but don’t want to keep going. In short grounds are very nice but hospitality seriously lacks.
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Jul 30, 2025Gorgeous Resort
Went for our 10 year anniversary. Resort was gorgeous. Staff was attentive. We met some awesome people that we will maintain relationships with from here on out.
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Jul 30, 2025The most amazing resort!
This was our first stay at an all-inclusive resort and I am now spoiled and this resort is amazing! The property is very well maintained and clean. The pools: The vegetation surrounding the pools makes you feel like you are in paradise. Each pool has its own unique vibe so if you want a large pool to people watch, there are two to choose from. If you prefer quiet and almost secluded, there are several of those as well. No need to take beach/pool towels, there are stands located around the resort where you can grab as many as you need. One of the pools, I'll call it the party pool because there is loud music and daily activities was a lot of fun. While you are at the pool, you won't see many of the servers coming asking you if you want a drink, for an all inclusive resort, I would expect that. So you'll have to go to the bars along property and get your own drink. Our room: We stayed in 2302 which is a preferred room and ocean side which means the balcony faces the ocean. You can see Cozumel in the distance. There's a very large soaking on the deck as well as two chairs and a table. The room was very nice but did have a musty smell. The walk-in shower is amazing! There are full size bottles of shampoo, body wash and conditioner. The toilet room is separate within the bathroom with this very heavy nice, frosted glass privacy door. You'll find a full-size bottle of sunscreen as well as one toothbrush, toothpaste and some little toiletries. The room also comes with a pretty beach bag-you get to keep that! There's two robes and house slippers for two. My only issue in the room is there is not enough drawer space to place your clothes but there are two closets to hang clothes, and they will provide extra hangers if you need. If you want the room to be cleaned, make sure you push the button by the front door. We did not know you had to do that so was wondering why our room didn't get cleaned daily. I'm sure it was mentioned by our room bell hop but we were given so much information it was overwhelming. Special free amenities with a preferred room: Make sure to take advantage of the hydrotherapy at the spa that comes complimentary with the room. We loved that! The spa is so clean and nice and the service was fantastic - one of our favorite parts. You get access to the roof top observatory and restaurant, I'll mention this under restaurants. Upon check in, because we had a preferred room, we were taking to a very nice check in lobby where snacks were provided and an open bar. We were told this bar has the best drinks. The ONLY complaint we had at check in was the sales pitch. The tried to get us to sign up for a 90-minute talk about the Impressions side. We had traveled all day and were exhausted and didn't feel that was appropriate when checking in. The beach: I had read reviews about the beach and they were true. In the summer there is so much brown seaweed you don't want to get into the water. The sand is nice and the chairs are nice so relaxing on the beach is great, but you'll want to go to one of the many pools to cool off. We rented a jet sea doo and it was a lot of fun. The water outside the net barrier was gorgeous and clean, gorgeous shades of emerald green and light blue. Restaurants: WOW!- so many to choose from. We tried all of them with the exception of the Asian restaurant. By far, our favorite for breakfast was at the roof top observatory. The food was wonderful and the view was out of this world. Make sure to spend time in the pool at the observatory. But to get access you must be in a preferred room or stay at the Impressions side. For lunch, we always ate at the Market Cafe because the food was so good and so many options to choose from. There is a coffee place downstairs where you can get coffee, sandwiches, ice cream and pastries, it's all inclusive so you don't pay for the treats there. There is a jewelry store and a store on site. The store sells clothing, souvenirs, sunscreen and other items. Tips to providers - we were wondering if you tip the workers and heard other guests asking the same question. I never saw anyone tip the restaurant workers. Do tip the person who takes your luggage to your room. Not sure if you tip the bartenders or servers.
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Jul 29, 2025
Brilliant stay
Everything was amazing - service, facilities, staff, drinks and food were all top - would definitely stay again. thank you
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Jul 29, 2025
Honeymoon at Secrets Moxche
My wife and I came for our honeymoon and had an amazing time. The services and food was great, we loved the variety of places to eat, the vegan and vegetarian options, and hospitality of staff. We also really enjoyed the friendly and welcoming entertainment team. We really enjoyed the pool volley ball with Aranza and Sergio, Bingo with Jessica, ping pong with Vanessa, and Kayaking with Dani. We really enjoyed our stay and would highly recommend!
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.