These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Discount already reflected in the rates.
The complimentary room category upgrade is subject to availability upon arrival and strictly limited to the next room category only (a maximum of one category up). Not applicable to Governor and Presidential Suite room categories. Upgrade benefit is non-transferable and is valid only for the duration of the original reservation. Blackout dates and holiday restrictions may apply and vary by resort. The complimentary upgrade program can be modified or closed out at any time.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
19062 reviews
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Jan 08, 2026WOW
I was skeptical at first. It had been a long time since I had stayed in the hotel zone. Well, it was nothing like I remember. The hotel itself is very nice, but I never felt it to be uncomfortable as in too upscale. The service was tremendous. Each floor has a personal butler to take care of all your needs. Ours was Oscar and he was outstanding. He never pestered you but was always there when you needed him and he made sure everything was going as planned. I cannot say enough about the food! This was not resort food this was 5 star restaurant food. We ate at the Asian restaurant 3 times!!! The sushi was out of this world! The waiter Jorge made it even more special as he was fantastic. Italian was also as good with a wood fired pizza and lasagna, I would kill for to get in the states. Steak house equally as good. The pools were very nice. No swim up bars but the service was great, so you never had to go without a drink. Every day they cooked something fresh in the pool area that was fantastic. They even carted in a fresh tuna, cut it up and made sushi poolside as well as fresh grilled tuna. I would go back in a heartbeat if the chance arose!
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Jan 07, 2026
Our Home Away From Home in Paradise
We returned from our fourth stay at Secrets the Vine, Cancún in August 2025, and once again, it was absolute heaven. We usually stay for 10 nights, and each visit to date has been wonderful. We stay in a Preferred Club Deluxe Ocean View Room which grants us access to the preferred pool area. This is our favourite pool as it is peaceful and perfect for relaxation. The lively pools are great, but not for me. I prefer to read a book while being served Pina Coladas at my sunbed. Having stayed in many All Inclusive Hotels in the area over the last 20 years, I feel we have a good level of comparison, and we find the restaurants in STV to be of a high standard. The food is always fresh, flavourful, and beautifully presented. We highly recommend the wonderful service by Manuel in Bluewater Grill, and Juan in Dragons. But our absolute favourite is Olio where we were treated wonderfully at every meal. From the manager, Esteban, who personally checked in with us at each meal, to the hostess Yazmin, who always sat us at our favourite table with the wonderful views of the Caribbean, to the amazing wait staff of William, Rosa and Victor. I love how William remembered my preference for iced green juice served in a cocktail glass every morning without me ever having to ask! The service was always so personal, and every dish (and drink!) was fresh and delicious. The only area where we felt there was room for improvement was the butler service, or if I’m honest, the lack of butlers, rather that the quality of service itself. It didn’t feel as attentive as we’ve experienced during previous stays. This may be due to a reduction in staffing, as we noticed that the number of butlers had decreased from two per floor per day to one, with no visible cover on days off. We did notice the butler desk on our floor unmanned many times during our stay. That said, this was our only negative comment in an otherwise exceptional holiday and did not detract from our overall enjoyment. After four wonderful stays, we can confidently say that Secrets The Vine has become our home away from home and we are now counting the days (and our pennies) until our next trip!
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Jan 07, 2026
A good time in Secrets Cancun
We found the people who worked there friendly and helpful. The food was generally excellent if often served after it had sat out for a while. The choice of food was excellent although I would have liked more types of fish. The rooms are quiet and clean. The gym has a great variety of machines that all worked. Our biggest complaint was the constant upselling at meals for wines etc. that were extra cost. This should not happen in an all inclusive. Oh, and they tried to get us to buy into their version of a hotel timeshare scam.
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Jan 06, 2026Some redeeming factors but wouldn’t go back
The hotel facility is nice and most of the staff are very friendly and helpful. However, it’s a steep price for being in a constant upsell situation at every turn. The check-in was sadly ended with a long interview that put us in line for a sales pitch with the Hyatt Vacation Club. Not a timeshare, but very similar feeling. They promised 90 minutes, but the entire experience took more than 3 hours in total and we didn’t get to enjoy the cabana all day (which we paid extra for). Beyond that, the meals were also upsell negotiations and annoying. The pools were not heated. It’s hard to get a pool chair if you aren’t there before 9 AM. Everyone vacates the pools by 5 PM (no one swimming at night). The laundry service was insanely expensive (washing 4 outfits cost me $85 USD). On the upside: The food was good, especially at Dragons. The private chef’s tasting experience was my favorite highlight. Being adults-only was nice. I would probably try a different hotel brand outside of Hyatt for the next trip.
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Jan 06, 2026
Beautiful place
Beautiful place. Worth it! Thanks to market cafe an especial thanks to Cecilia, Nicole, Manolo, David & jose . An excellent attention from them !! Thank you they took care of us beautifully
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.