Secrets Tulum Resort & Beach Club - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

1705 reviews

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  Amazing

  Here’s a short, warm review you can use: ⸻ My stay at Secrets Tulum To The Women Mexico was truly amazing. From the moment I arrived, I felt welcomed, cared for, and completely at peace. The atmosphere was beautiful and uplifting, and every detail made my solo trip feel safe and special. The staff went above and beyond to make sure I was comfortable, and the overall experience left me feeling happy, refreshed, and genuinely supported. I couldn’t have asked for a better place to stay during my solo adventure. Highly recommend!

  Dec 08, 2025
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  First Secrets Tulum visit.

  Decent hotel for the price paid. Pools were all very nice and not crowded during our stay. Preferred Club pool and beach club area were great experiences for our group. Rooms were very nice. Also, Secrets Tulum offers a cenote trip, which our group enjoyed. Food quality was inconsistent. Enjoyed lunch and evening drinks/snacks at The Grotto. Ambience and service at most restaurants was very nice. Bluewater Grill was a great evening outdoor dining experience. Staff were all great - especially at The Grotto (Samantha, Luis, Alfredo, Wilbert). Our Butler (Brenda) was attentive to our questions and requests, which our family all very appreciative of. We’ve been to several Secrets Resorts. This wasn’t the best experience, but the quality of service, beach experience (no seaweed this time of year at a very nice beach!), and value will keep Secrets Tulum on our list for a possible return.

  Dec 07, 2025
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  not worth the money

  i have been travelling to many places over the years and this is by far the worst. 2 hours from cancun no beach access(20 minute bus ride) and confusing layout. the worst part of the trip was the FOOD!!! i have a garbage can for a stomach and the food was inedible. tried every ala carte restaurant and was completely grossed out with overcooked cold food. half way through wanted to go home. started living out of the coffee shop last 48 hours. trust me this place is a 3 star at best. soooooo many other places to go to for less money with amazing food. air conditioner was so loud could barely sleep. always had to ask for coffee in the am and water. no decent meat at the buffett ever! no dinner buffet so your forced into these ala cart dumps in the evening. rib eye was paper thin and looked like it was boiled in water(seriously) . tried the filet mignon the next night at a different restaurant. burnt and disgusting. they seemed to use the microwave alot. most guests agreed about the food except people that were at an all inclusive for the first time(rookies). THANK GOD FOR OMLETTES!

  Dec 07, 2025
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  It’s okay

  Overall resort was nice. Food was better than other all inclusives I’ve been to, but still nothing special. It was my first time not staying ocean front, and I wouldn’t do it again. But that’s no fault of the resort, I knew that before I went. There is a free shuttle from the hotel that takes to you their beach club. The pools at the report and the beach club all close at 6pm which was really annoying. Also outside of the beach; there is barely any sun at the pools at the beach club. Our room had an awful musty smell that required us to wash everything when we got home

  Dec 06, 2025
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  Great experience

  I recently stayed at Secrets Tulum Resort & Beach Club with a group of 11, and our experience was exceptional. The property was stunning, the rooms were spotless, and the food was good. What truly made our stay unforgettable was the outstanding service—especially from our group concierge, Martin M. Martin went above and beyond for us every single day. He was attentive, accommodating, and made sure our entire group felt taken care of. His dedication genuinely elevated our trip.

  Dec 03, 2025