Resort Details
- Alfresco PizzeriaVisit Alfresco Pizzeria for an outdoor, family-friendly Italian restaurant with an open kitchen, countertop seating and flame-licked pizzas from a brick oven.
- Alfresco TrattoriaAlfresco Trattoria is a charming outdoor Italian restaurant in Puerto Vallarta with a view that perfectly capitalizes on our warm, relaxing climate.
- El DeliWake up in the morning with a favorite tea or coffee from Starbucks®. Before your day begins in Puerto Vallarta, Mexico, grab a breakfast sandwich, freshly baked pastry or fluffy bread and return to El Deli for one of our desserts in the display case.
- Gastro Bar EmbarcaderoTrendy and upscale, Gastro Bar Embarcadero offers more than 50 varieties of tequila, mezcal and raicilla. Children under 12 not permitted after 10 p.m.
- Gaviotas: AAA Four DiamondDiscover modern culinary art at Las Gaviotas, our gourmet Mexican restaurant in Puerto Vallarta. Local and endemic ingredients with pre-Hispanic roots are transformed using contemporary dining techniques. Children under 12 not permitted.
- La CarretaRelax poolside at La Carreta and enjoy refreshing cocktails and delicious bites. Our Puerto Vallarta bar is a favorite gathering spot for our guests.
- La Palapa Pool Snack BarSwim up to La Palapa Bar and sit in the shade of our breeze-blown trees. Recharge with a cool tropical drink, tasty snack or appetizing lunch selection in Puerto Vallarta, Mexico.
- La PergolaOur Puerto Vallarta restaurant, La Pergola, is another dynamic dining option at our Puerto Vallarta resort offering an informal poolside area to enjoy your lunch or snack.
- La Villita RestaurantVisit La Villita for a PVR restaurant with a breakfast buffet. Hot and cold items include rolls, cereals, fruits, juices and made-to-order omelets. Join us for a Sunday brunch with unlimited champagne and mariachis performing from 9:00 AM to 2:00 PM.
- Lobby BarEnjoy a tranquil atmosphere while sipping some great cocktails and enjoying a freshly made sandwich.
- Nine Ninety 9Our menu features classics like spareribs, Angus beef, and special fries, along with an array of snack foods and great combos for friends and family alike. A large menu of classic and new drinks is made available and will satisfy even the more discerning.
- PescatoreOverlooking the bay, our seafood restaurant in Puerto Vallarta, Pescatore, specializes in fresh fish and other seafood prepared in the Mediterranean style.
- Punta SalPunta Sal: Sea & Grill by day, vibrant ceviche bar by night, dynamic steakhouse. DJ tunes mingle with crashing waves and panoramic ocean views. A feast for the senses.
- UMAIExperience true culinary artistry from the Orient with elaborate dishes concocted using the freshest ingredients. UMAI is a sophisticated yet friendly space where the whole family can enjoy the finest Japanese and other Oriental cuisine.
- 24-hour front desk
- Accessible facilities
- Accessible parking
- ATM/Cash machine,Offsite†
- Babysitting
- Business center†
- Business services†
- Car rental desk,Offsite†
- Child programs†
- Cocktail lounge,Offsite
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- ATM/Cash machine, Offsite†
- Babysitting
- Business center†
- Business services†
- Car rental desk, Offsite†
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Complimentary newspaper in lobby
- Concierge desk
- Concierge floor
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Elevators
- Executive floor
- Exercise gym
- Express check-out
- Florist
- Food and beverage outlets†
- Free parking
- Front desk
- Full service housekeeping
- Gift/News stand†
- Grocery shopping service available
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless†
- Housekeeping - daily
- Ice machine
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tennis court
- Turndown service
- Valet cleaning†
- Wakeup service
- Wireless internet connection in public areas†
- Business Center†
- Copier
- Ethernet Connectivity†
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Spa †
- Tennis court †
- Bowling alley †
- Jet-ski †
- Sailing †
- Scuba diving †
- Snorkeling †
- Act II stages
- Vallarta theatre
- La Isla Shopping mall
- Plaza Caracol
- Galerias vallarta Shopping mall
- Naval Museum
- Gringo Gulch
- Rhythms of the Night
- Pirates of the Bay
- The El Cora Crocodile Sanctuary
- Pirate Ship Vallarta
- Hill of the Cross Viewpoint
- Lazaro Cardenas Park
- Naval Museum
- Flea Market
- Marina Pier
- Galerias Vallarta Shopping mall
- Los Muertos Pier
- El Eden River By Mismaloya
- Act II Entertainment Stages
- La Isla Shopping mall
- Puerto Vallarta's El Malecon Boardwalk
- Guadalupe Church
- Voladores de Papantla
- Plaza Caracol
- Unidad deportiva Agustin Flores Contreras
- Puerto Vallarta Malecon
- Puerto Vallarta
- Rhythms of the night
- Extreme Adventure
- San Sebastian de oeste
- Yelapa & Majahuitas
- Outdoor Adventure
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
-
Jan 03, 2026
Food service and server were great.
Fernando M was fantastic. He was friendly and helpful. He told us about the different flavors of tequila. He also helped my kids with their Spanish!
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Jan 02, 2026
Excellent Stay
What truly made the stay special was the staff. Luis, Jimena, and Mariana went above and beyond to make us feel welcome and taken care of. They were always friendly, attentive, and genuinely kind, which made a big difference in our overall experience.
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Jan 02, 2026
Vacation entertainment staff
Great hotel with lots of great activities. Luis, Mariana and Jinena was a team of people that ran all of the activities. Wonsjy prizes like complementary drinks and bracelets. The amazing staff where able to guide us through the many activities well like bracket making, bingo, Mexican lottery and much more. Overall I had a great time and really enjoyed the wonderful activities from the Sheraton Entrainment team.
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Dec 31, 2025
Can’t wait to return!
Has the most amazing experience with staff. From the incredible service upon arrival from the bell desk, to the flawless check-in at front desk, every staff member (front of house and back of house) were warm, engaging, helpful and so lovely. We would see various cooks and chefs come out of the kitchen, every one friendly and so warm. The towel attendants and pool staff were great. The gentlemen that served our breakfast, Javier, Hector, Jorge and especially our king, Ringo, they made each morning so special and start off so well. We are still talking about how much we loved them all. The housekeeping staff was amazing! I had a small issue with my keycard and despite my language barrier the wonderful housekeeper helped me in and fixed my keycard. Our room was clean, beautiful and well maintained. The ice machines were out on the floor I was on, so I went down the restaurant in the main lobby and they filled the ice bucket happily and easily, we were so grateful for the ice. We were lucky enough to have a spa day and Jessica was the first person we met, absolutely wonderful service and explained everything perfectly. Jessica made for an amazing first impression at Maiave. Esmeralda was our hydrotherapy guide and was so warm, friendly, kind and just wonderful to be around. She continued and elevated the luxury spa experience. The hydrotherapy experience is incredible and I strongly recommend any guest try it out. We were whisked into our 80 min massages with Bertha and Evelyn, two consummate professionals! From the tequila foot bath to the last touch, those ladies gave us a wonderful experience and deep relaxation (which was so needed!). We honestly can’t wait to come back. Never been one to return to the same hotel and usually love to stay at different places, but would happily come back, and have strongly recommended this beautiful accommodation to everyone I know travelling to Puerto Vallarta. There were so many inquiries from friends where we were staying from the photos we shared, just a gorgeous spot for travellers, not just tourists.
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Dec 31, 2025
Not a true all inclusive.
The positives: pretty facilities, family vibe, perfect pool temperature, clean, friendly staff. The negatives: the main reason I would not come back is because it's not a true all inclusive. I can avoid a timeshare pitch ( and did) and I can be okay having a few items that are up charged , but this hotel excludes more than I've ever seen from its "all inclusive plan." one of the restaurants had only 3 or 4 things that were not an up charge. Specialty coffee was an up charge, the sandwhich place was an up charge, the gelato stand was an up charge, and worst of all, the ACTIVITIES were an up charge. They closed all the restaurants on new years and offered a " party buffet" that was 30$ a person to attend. It made me feel like I had to ask constantly what was included and what wasn't and that was a big bummer on the trip. The food was okay, not great and not bad, typical resort food.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 18
- Pet policy : Pets Allowed: Only dogs. Copy the link and open for more info: https://bit.ly/42dEz5b