Resort Details
- Various Lounges/BarsOpen-air beach bar at Lava's
- Various Restaurants
Lava's On Poipu Beach - Casual and locally inspired bar and grill offers a great open-air dining experience with service from sunrise to sunset.
The Link Café - Enjoy a delicious cup of freshly brewed Starbucks coffee and light fare for those on the go. Stop by for delicious pastries and fresh fruit in the mornings, or a refreshing salad and pizza in the evenings.
RumFire - Comtemporary culinary experience with 180 –degree views of Poipu Beach and Kauai’s signature fiery sunsets. Rumfire's menu serves Hawaiian-rooted cuisine with a global influence with selections that will please the most discriminating palates.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services
- Internet Access
- Wedding Ceremony packages are available along with a complete array of catering menus and great outdoor and indoor locations for that perfect setting.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †SNORKELING, SCUBA DIVING, SURFING, KAYAKING
- Pool
There are 2 pools on site:
The Ocean Pool and whirlpool are located just steps away from the beach. The resort provides sun loungers along the pool deck with food and beverage service from Lava's on Poipu Beach. Enhance your pool experience with a bungalow for a fee. Snorkel rentals, boogie boards and more are available poolside throughout the day at the Beach Activities desk.
The Garden side pool is located secluded and tranquil area that is great for just relaxing.
- Spa †
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentNightly Hawaiian entertainment from 3:00 PM to 5:00 PM at Lava's.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3026 reviews
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Sep 01, 2025Sheraton should put restrictions on babies/toddlers in hot tub.
Biggest complaint is that there were families with toddlers there and they used the hot tub as a child’s swimming pool - droopy diapers and all. I mentioned this to a Sheraton representative and she told me there was nothing I could do. She then suggested I try the hot tub across the street that is away from the ocean. I did not check out the alternate hot tub and used the pool instead.
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Aug 27, 2025Fantastic Stay - A Family of 4 Review
Our family of four, including two teen boys, stayed at the Sheraton Kauai Resort for five nights, from August 19 to August 24, and had a very positive experience. We were a little hesitant about booking based on recent reviews, but we would definitely stay here again and would recommend it. The key points we noted were: Exceptional Staff: We had a great experience with the front desk staff, specifically Josh, who was friendly and informative during check-in. We also noted the helpfulness of Erik and Betty. Prime Location: We loved the hotel's location, highlighting that it's right on the beach with a great view from the room. Amenities: We found the daily activities to be a bonus and appreciated the "warm and friendly feel" of the resort, even with a smaller pool compared to the Hyatt. We also spent 2 days at the Hyatt, which had a more cruise ship feel. It does have an amazing pool. Room and Elite Benefits: We were able to secure a spacious suite using a Marriott SNA upgrade and, as a Titanium Elite member, were offered a selection of breakfast items with the option to upgrade to a full meal for $13.
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Aug 26, 2025
Never a disappointment! Amazing staff and properly!!
This was our 2nd visit!! The staff are there to please and always kind and helpful. Beautiful and clean grounds with a pool and beach access. Rooms clean and comfortable. Rum Fire was AMAZING!! The food was excellent and staff very friendly. We will never stay anywhere else on the island. Great job to all!!
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Aug 22, 2025Soundproof 2202 plz
Currently in room 2202 and can hear very loud laundry machines that disrupt sleep. Facilities are friendly, but a far cry from luxurious. The pool area is so cramped, lacking both elegance and charm. The resort’s amenities are on par with a local community center, but set in a beautiful scenery.
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Aug 22, 2025
First time staying in their “Villas” and was not impressed.
2 Bedroom Villa not recommended. The bedrooms are so small you can’t even open a suitcase in the bedroom. Very poorly designed. The second bedroom is worse with a tiny bathroom. Living space is ok. Very claustrophobic feeling. We did have a top floor with vaulted ceiling. I can’t imagine how crowded the bottom floors feel. I have stayed in their regular ocean side rooms many times over the years and they are wonderful. Highly recommend. If you need two rooms go down the road to the Marriott. They offer very nice spacious two room villas. Location and service is always great here, but if you need two bedrooms go to another resort.
- AdvisoryA minimum valet parking fee of $10 (plus tax)per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out for 2nd night and after (1st night of valet parking is included in resort fee charge). The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $70 plus 17.962% tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA mandatory hotel-imposed fee of $40 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Daily Self-Parking
- Enhanced wireless internet service in guest room
- Welcome gift – chocolate covered macadamia nuts (one time only)
- Cultural and fitness activities, weekly live entertainment, and arts/crafts. See activities calendar in guest room for details.
- Daily ½ hour Yoga for 2 guests
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only)
- Daily Bamboo Pole Fishing for two guests
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests)
- Daily Hula Lesson for two guests
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet policy : Pets Not Allowed