Resort Details
- Black Rock Shave IceCool off with Hawaiian style shave ice, a local favorite. Offering over 30 flavors!ar.
- Cliff Dive Bar
This open-air restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Coral Reef
Start your day with delicious a la carte breakfast service and our popular No Ka Oi breakfast bu?et. At night, enjoy Paci?c Rim cuisine highlighting locally-grown ingredients.
- Exclusive Oceanfront DiningSheraton Maui Resort & Spa offers guests an exclusive dining experience. Relax in the privacy of our beachfront dinner bungalow and indulge in a customized menu, with island-inspired ingredients, for up to four guests.
- Mai Tai BarAt the foot of Pu’u Keka’a (Black Rock), you can find a variety of choices from our menu for lunch and drinks at Mai Tai Bar. Just a brief walk from the beach, and in view of our lagoon-style pool, relax and listen to the waves while enjoying a legendary Black Rock Mai Tai.
- Maui Nui Luau at Black RockEnjoy music, dance and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
- Teppan-yaki Dan
At Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. The restaurant also offers a wide selection of sakes and fine wines to complement your entree.
- The Sandbar
This beach bar and lounge offers Starbucks coffee beverages and refreshing breakfast options. In the evenings, enjoy panoramic views of Kaanapali Beach, signature cocktails and local bites infused with island flavors, plus live entertainment.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Game room†
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service - limited hours†
- Safe deposit box
- Shuttle to local attractions
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Internet Access†
- Full wedding services and wedding coordinator available on site.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach23 Ocean-front acres directly on the beach.
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †
- PoolThere is 1 pool on site. Sheraton Maui's pool is a 142-yard long lagoon-like pool that starts at one end of the property with a Keiki (kiddie) pool and meanders the length of the property with bridges and waterfalls and lava rock formations and a jacuzzi in the center and ends up at the deep end where the adults tend to gather.
- Spa †The Spa at Black Rock occupies the entire first floor of the Hale Nalu (building 4) and features indoor and outdoor secluded relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures and pedicures.
- Tennis court †Lighted outdoor tennis courts.
- Golf †
Ka'anapali's Royal and Kai courses offer some of the most unique challenges in Hawaii with sweeping views of the Pacific Ocean.
The spectacular 6700-yard, 18-hole Royal Course was designed by Robert Trent Jones, Sr. in 1962 and renovated by Robin Nelson in 2006. The 6400-yard, 18-hole Kai Course is more of a strategic round and was designed by Arthur Jack Snyder in 1976 and renovated by Robin Nelson in 2005.
- On-site EntertainmentNightly torch-lighting and cliff-diving ceremony every night at sunset followed by Hawaiian music, hula dancing and entertainment.
- Haleakala
- Hana
- Iao Valley
- Lahaina Cannery Mall
- Outlets of MauiHotel offers complimentary resort shuttle to The Outlets of Maui, an oceanfront mall with outlet shops.
- The WharfHotel offers complimentary resort shuttle to The Wharf, where you can find an array of shopping and dining outlets.
- Other Local AttractionsUpcountry: Makawao --a Paniolo (cowboy)Town with cute shops, Ali'i Lavendar Farm, Tedeschi Vinyards, Paia Town-- old surfing town, Hookipa-- windsurfing capitol of the world.
Sunset Luau at Black Rock: Enjoy music, dance, and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
fees may apply.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
5383 reviews
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Jun 28, 2025Great location, pool too crowded
Great location, fantastic staff members, food was good, beach access wonderful, talented musician singing at bar every evening. All these things should have resulted in a five star review, unfortunately the pool area is is too crowded with not enough seating for the number of guests. If they added lounge chairs on the large grassy areas at Sheraton Maui just like the Maui Marriott does further South on the beach, then there would be enough seating choices for everyone to enjoy. And the mattress pads on beds slipped around creating uncomfortable wrinkles during the night.
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Jun 26, 2025
Could have been perfect, but....
We stayed at the Sheraton Maui to celebrate our wedding anniversary. We got a room in the Moana building and it was excellent: spacious, comfortable, with a spectacular ocean view from the balcony. We sat out there and watched the sunset every night. The resort grounds are lovely and well-maintained from everything we saw. Staff was welcoming and flawlessly polite. Hawai'i and Ka'anapali Beach are true treasures and the Sheraton Maui does right by them. There were only a few irritating aspects of our stay that others should watch out for (and, hopefully, that resort management can straighten out). First, if you're staying in Moana, be advised that getting to the beach, pool, restaurant, coffee shop, or any resort services involves a hike: three elevators and several long corridors. Between Moana and the resort courtyard, there's nothing, not even a snack bar or coffee stand. Second, guests come to the pool at the crack of dawn, place towels down on pool chairs to "reserve" them - and then walk off to breakfast, or back to bed. Sometimes they never come back to the pool at all! Management allows (and rewards) this behavior: any towels on chairs before the pool opens should be removed, and abandoned chairs cleaned up periodically. There's more than enough for everyone if this kind of rude selfish behavior is not permitted. Lastly, our room itself was a little lacking in functionality. We had only one outlet per bedside table, very little airflow in the bathroom, and for how tempting it was to sit on the balcony, the patio furniture was not comfortable at all. All in all, none of the above should dissuade you from staying at the Sheraton Maui. Just some things to consider. We had a great time and would strongly consider returning for our next milestone anniversary!
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Jun 26, 2025Kid hell
If you want a nice, relaxing experience this is not the place for you. It’s as if a lands end catalogue came alive, with 80% of the models being kids. Perhaps if parents learned how to do their job it would be more bearable, but they are EVERYWHERE. It’s as if one paid to experience a locust infestation.
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Jun 26, 2025A Wonderful Stay
My family of 6 stayed here 5 out of the 7 nights we were in Maui. We loved the charm and character of this resort. The green space and large lawns made the resort feel so spacious and less cramped or crowded than the other resorts on Kaanapali Beach. We enjoyed spending evenings playing games, eating dinner, or watching the sunset on the lobby porch overlooking the resort/beach. I've read some reviews that the resort needs updating. We stayed at a trendier and more updated resort the other two nights we were on Maui but found ourselves wishing we were back at the Sheraton! It has the best beach on the strip and just a wonderful and unique atmosphere. Our only complaint is that my husband has titanium elite status with Marriott which didn't offer any real benefits at this location. Anyway, we can't wait to return as we have so many wonderful memories staying at this resort.
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Jun 22, 2025
Fantastic resort and vacation!
We had a great 10 night stay at the Sheraton! Outside of our safe not working (someone came within 20 mins to fix), and bathroom not super clean when we checked in, we had a great stay! We lucked out and somehow got the breakfast buffet included with our room - it was amazing, with the hot choices changing daily. The staff were very friendly and awesome anytime we had to deal with them. We were travelling at an off-peak time (early Feb), as hardly any children or noise at all. The resort is quite spread out, which I much prefer rather than the closed in and crowded resorts down the strip. We ate at every restaurant at the resort as well, food was amazing every time. I found the resort to be clean, there were always beach chairs available around the pool. I can't say enough about the resort. I don't know why it's not rated higher? I'm already wanting to plan our next trip back! (Just wish it wasn't soooo expensive!)
- AdvisoryThe following fee is charged and collected by the hotel either at check-in or check-out. Rollaway Charge: US $30 + 17.416% tax per room, per night This fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Charge inclusions will be as follows:
•Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina
•Welcome shell lei
•Enhanced Wi-Fi access
•Wellness offerings
•Cultural activities
•Daily Go-Pro rental
•Daily use of tennis and pickleball courts and equipment
•Hawaiian tote bag
•2 Refillable water bottles for use at the resort’s complimentary filtered water stations
•Fitness center
•Raw Elements reef-safe sunscreen dispensers throughout the resort
* Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula
Punch drinks at The Sandbar lobby bar.
For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the
Resort Charge inclusions will be as follows:
-Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)
-Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)
-Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)
-Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:
Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic
Lahaina Lown
-Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)
-Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)
-Welcome Shell Lei
-Use of two adult pool floats daily
-Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests
- Pet policy : Pets Not Allowed