Resort Details
- Black Rock Shave IceCool off with Hawaiian style shave ice, a local favorite. Offering over 30 flavors!ar.
- Cliff Dive Bar
This open-air restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Coral Reef
Start your day with delicious a la carte breakfast service and our popular No Ka Oi breakfast bu?et. At night, enjoy Paci?c Rim cuisine highlighting locally-grown ingredients.
- Exclusive Oceanfront DiningSheraton Maui Resort & Spa offers guests an exclusive dining experience. Relax in the privacy of our beachfront dinner bungalow and indulge in a customized menu, with island-inspired ingredients, for up to four guests.
- Mai Tai BarAt the foot of Pu’u Keka’a (Black Rock), you can find a variety of choices from our menu for lunch and drinks at Mai Tai Bar. Just a brief walk from the beach, and in view of our lagoon-style pool, relax and listen to the waves while enjoying a legendary Black Rock Mai Tai.
- Maui Nui Luau at Black RockEnjoy music, dance and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
- Teppan-yaki Dan
At Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. The restaurant also offers a wide selection of sakes and fine wines to complement your entree.
- The Sandbar
This beach bar and lounge offers Starbucks coffee beverages and refreshing breakfast options. In the evenings, enjoy panoramic views of Kaanapali Beach, signature cocktails and local bites infused with island flavors, plus live entertainment.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Game room†
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service - limited hours†
- Safe deposit box
- Shuttle to local attractions
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Internet Access†
- Full wedding services and wedding coordinator available on site.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach23 Ocean-front acres directly on the beach.
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †
- PoolThere is 1 pool on site. Sheraton Maui's pool is a 142-yard long lagoon-like pool that starts at one end of the property with a Keiki (kiddie) pool and meanders the length of the property with bridges and waterfalls and lava rock formations and a jacuzzi in the center and ends up at the deep end where the adults tend to gather.
- Spa †The Spa at Black Rock occupies the entire first floor of the Hale Nalu (building 4) and features indoor and outdoor secluded relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures and pedicures.
- Tennis court †Lighted outdoor tennis courts.
- Golf †
Ka'anapali's Royal and Kai courses offer some of the most unique challenges in Hawaii with sweeping views of the Pacific Ocean.
The spectacular 6700-yard, 18-hole Royal Course was designed by Robert Trent Jones, Sr. in 1962 and renovated by Robin Nelson in 2006. The 6400-yard, 18-hole Kai Course is more of a strategic round and was designed by Arthur Jack Snyder in 1976 and renovated by Robin Nelson in 2005.
- On-site EntertainmentNightly torch-lighting and cliff-diving ceremony every night at sunset followed by Hawaiian music, hula dancing and entertainment.
- Haleakala
- Hana
- Iao Valley
- Lahaina Cannery Mall
- Outlets of MauiHotel offers complimentary resort shuttle to The Outlets of Maui, an oceanfront mall with outlet shops.
- The WharfHotel offers complimentary resort shuttle to The Wharf, where you can find an array of shopping and dining outlets.
- Other Local AttractionsUpcountry: Makawao --a Paniolo (cowboy)Town with cute shops, Ali'i Lavendar Farm, Tedeschi Vinyards, Paia Town-- old surfing town, Hookipa-- windsurfing capitol of the world.
Sunset Luau at Black Rock: Enjoy music, dance, and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
fees may apply.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
5408 reviews
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Oct 07, 2025Do not stay here!
Do not stay here-should have listened to another reviewer. Hotel extremely run down, very outdated, empty rooms and restaurants. The room smelled and we were in the nicest area of the hotel. Crazy they can charge this much $$ for this hotel. We checked out same day- we checked in.
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Sep 26, 2025Sheraton Maui - sadly not up to The Sheraton standard
Being a lifetime gold Marriott (previously SPG) member I have stayed at many Sheratons in my life and thoroughly enjoyed every stay until this time. The management need to be flown to another Pacific Island Sheraton, e.g: Fiji, to show how it should be done. All the staff were wonderful and friendly, always happy to assist! Double rooms were spacious and very clean with minimal coffee making equipment (no pod machines), no tea bags and no mini bar (fridge was in the room). Included daily breakfast was for 2 people per room, so if the kids joined us we had to pay for their breakfast. No barista service provided, even if you wanted to pay extra for a good cuppa. I was told I could go upstairs to the Barista and order and pay for a coffee if I wished. Only trouble was the Barista closed at 11am in the mornings. Restaurants were just okay, nothing to really rave about. Teppanyaki Dan's was enjoyable and fun, nice menu. Cliff Dive Grill isn't very aptly named. There was one non-veg grilled plate on the menu that didn't have carbs served up with it and you were provided with plastic cutlery and glassware. The Sheraton has a daily "resort" fee per room which covers you for all extra amenities ...... Just such a shame there weren't many extra amenities to enjoy. One had to pay for tents or cabanas to be around the pool out of the sun. There were a minimal number of umbrellas to provide shade. Such a shame. I was giving them the excuse that maybe they hadn't got past the terrible fires or CoVid19 but another person said she and hubby had stayed there in 2015 and also were not impressed.
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Sep 25, 2025Great beach
Took the family for vacation. The rooms are in serious need of updating but the views and the beach are outstanding. So nice to have a lanai to enjoy your morning coffee on. Housekeeping was great and staff was very helpful as what to do and where to eat.
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Sep 20, 2025Lovely hotel
We really enjoyed our stay. Very comfortable room. Nice pool and gardens. On the beach. Good bars and restaurants. The staff were all great except for the male receptionist who checked us in when we arrived (he wasn’t very welcoming, seemed a bit grumpy). WARNING: As british travellers we found Hawaii incredibly expensive. Resort fees, parking fees, expensive restaurants and an expectation of 20% tips!
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Sep 07, 2025Go elsewhere
Really outdated and run down; gross, stained carpet and undistinguished smell. But, hey - they offered to upgrade my room for an additional $500 per night. For the cost (over $600/night including fees), I would expect a clean room. The Hilton in Honolulu was old, but you would never know it because they put money into renovations and it was so clean. The people who gave this place a good review need higher standards. So disappointed in this place.
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Charge inclusions will be as follows:
•Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina
•Welcome shell lei
•Enhanced Wi-Fi access
•Wellness offerings
•Cultural activities
•Daily Go-Pro rental
•Daily use of tennis and pickleball courts and equipment
•Hawaiian tote bag
•2 Refillable water bottles for use at the resort’s complimentary filtered water stations
•Fitness center
•Raw Elements reef-safe sunscreen dispensers throughout the resort
* Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula
Punch drinks at The Sandbar lobby bar.
For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the
Resort Charge inclusions will be as follows:
-Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)
-Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)
-Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)
-Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:
Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic
Lahaina Lown
-Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)
-Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)
-Welcome Shell Lei
-Use of two adult pool floats daily
-Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests
- Pet policy : Pets Not Allowed