Resort Details
- Various Lounges/BarsPikake Lounge-cocktail lounge
- Various RestaurantsPikake Terrace-AM/PM Buffet
Princess Food Court-Continental
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box†
- Shopping mall†
- Smoke-free property†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †Poppins Kids Program available located at the Sheraton Waikiki Hotel.
- Fitness center on-site †
- Non-Motorized Water Sports †Can be arranged through our activities desk
- PoolThere is 1 pool on site.
- Spa †
- Beach
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentNight Hawaiian Music-Pikake Lounge
Creation-A Polynesian Journey/Dinner Show
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
4707 reviews
-
Jun 29, 2025If you can stay elsewhere, you should.
We recently had a miserable, but expensive, three-night stay. The room itself was decent, nothing special but functional with a nice balcony. And the gym was surprisingly nice. The good stopped there. This is a hotel where you get noise both inside and outside -- you can hear everything in the adjoining room and you can hear loud noises well past midnight from outside. Then garbage pickup starts around 6 am. Breakfast will run you $30 for a continental and even though we were entitled to two free breakfasts, we were never on the list and it took time just to get things squared away. Speaking of time, the elevators are a disaster. One of the four was permanently out, another broke while we were there and you could easily wait 20 minutes to find room in one. Everyone we encountered had the same experience and it was necessary to pile in whenever there was breathing room. We were also entitled to beach chairs but they were always out. The staff was friendly enough and apologetic but this was just all-around a terrible experience. We were due for another stay at the end of our trip but canceled that reservation and would never return.
-
Jun 27, 2025No frills with great location
This hotel is right in the middle of the strip in Waikiki, so is very convenient to shops, restaurants, hotels, the beach, etc. We loved being able to walk across the street to the beach (near the Duke statue) and just running down to the different shops if we needed something. The staff was all extremely nice and welcoming. The housekeeping girls were especially sweet. Splashes Bar in the lobby serves drinks, appetizers, and some simple food items. Their menu is limited, but convenient if you don't want to go off property. Our standard room was extremely tiny. About the size of a New York city hotel room. The bathroom was also tiny, so it was a tight squeeze for both of us. No balcony in the standard room either. We had some issues with the toilet not flushing properly. The pool area was small, but adequate. They have beach chair rentals...free for Marriott gold or above, otherwise $10/day or $20 for your whole stay, which was a deal. Location was definitely the draw here. I'm sure they had much bigger and nicer rooms than ours.
-
Jun 25, 2025Jeffrey at the Front Desk was Awesome!
Jeffrey at the Front Desk was Awesome! He was courteous, professional, and was dutiful. We are “first-timer’s” at this property but Jeffrey made feel at home. Overall the service from other associates here were positive too. ………………………..
-
Jun 22, 2025
Close to the beach
Very pleasant front desk Jeffrey was great. Was able to get us into our room a little early. We were also pleasantly surprised with the location. It’s right across from the Westin Moana, surfrider and we were able to use the Restaraunts at the Westin as well as the Sheraton Waikiki.
-
Jun 18, 2025
Sheraton Princess Kauilani is outstanding.
This Sheraton is centrally located in Waikiki and is outstanding. Great service, attentive staff, awesome views. We’ve been here two week in room 1154 in the tower partial ocean view and the view is beautiful and somewhat better than most ocean view rooms. I would highly recommend this Sheraton.
- AdvisoryA minimum self parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryChildren Rollaway Charge per night is $78 plus 17.962%
- AdvisoryPrices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.
- AdvisoryA mandatory hotel-imposed fee of $42.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- AdvisoryWe are delighted to announce that the Sheraton Princess Kaiulani Waikiki Beach Ainahau Tower Rejuvenation has been completed. Among the highlights of the refresh are: • 6 new Junior Suites. • 558 refreshed Guest Rooms. The hotel is offering the following packages: • Be the First to Experience the New Ainahau Tower. • Golf Getaway Package. • Room & Breakfast at Splash Bar. • Storytelling with Tutu. • Venture on the Princess Kaiulani Historic Tour
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Daily Enhanced High-speed Internet Access (Revised from WiFi Premium Access in Guestrooms and public areas)
- Mi-Fi rental (one per room per stay) – personal device providing high speed WiFi anywhere on island (Revised from MiFi Rental - unlimited high-speed wireless on Island - Complimentary rental of 1 MiFi per room per stay. Rental available at the front desk located on the lobby level)
- Complimentary Surfboard Storage. Available at the pool services desk lobby level
- Daily meditation class for 2 guests (Revised from Yoga Nidra Meditation. Reservations available at the front desk located in the lobby)
- Twice daily Yoga classes for 2 (Revised from Beach Front Yoga, Reservations available at Front desk located in the lobby.
- Cultural activities for 2 guests, including Sunrise ceremony, Hula, Ukulele, Haku, Kupe (Bracelet), Lauhala (weaving), Story time with Tutu and Historic Tours, plus daily orchid/flower lei making. Some activities require reservations. (Revised from Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours. Reservations available at the front desk located in the lobby)
- Souvenir tote beach bag per room per stay
- Bonvoy Elite Amenity (Gold members and above): Daily beach chair rentals for 2 guests.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed