Resort Details
- Various Lounges/BarsPikake Lounge-cocktail lounge
- Various RestaurantsPikake Terrace-AM/PM Buffet
Princess Food Court-Continental
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box†
- Shopping mall†
- Smoke-free property†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †Poppins Kids Program available located at the Sheraton Waikiki Hotel.
- Fitness center on-site †
- Non-Motorized Water Sports †Can be arranged through our activities desk
- PoolThere is 1 pool on site.
- Spa †
- Beach
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentNight Hawaiian Music-Pikake Lounge
Creation-A Polynesian Journey/Dinner Show
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
4696 reviews
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May 12, 2025Central and affordable location
Centrally located hotel in the heart of Waikiki Beach tourist area. Our room was 3rd floor, pool facing. Noise from outside could be heard from early morning to around midnight. It’s louder Friday through Sunday night. If you desire a quieter room ask for a room away from courtyard and/or street side. That may get you the back side of the hotel that faces buildings and parking garages. Elevators are fast. Employees were friendly and helpful. Don’t hesitate to ask questions about area, transportation or food options as most of the staff are happy to share great local tips! Room was clean and bed/pillows comfortable. This hotel is convenient to most everything you will want or need in this area without breaking the bank!
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May 04, 2025Wonderful Hotel For Staycation
This is my 2nd stay here and I love the size of the rooms and the comfortable beds. Very good experience everytime. Hotel is priced reasonably, its location is very good and you feel welcomed. I love that it has historical references around. This hotel is perfect for my staycation.
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May 03, 2025
great service
Bryce at the front desk checked me into my room and was incredibly friendly, informative, and professional. His hospitality and warm aloha spirit truly set the tone for a beautiful day. Every team member I interacted with—from the bell desk to the pool area—has been fantastic. Thank you all for making my stay feel so welcoming and special!
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Apr 21, 2025
A bit noisy from Waikiki center in the middle of the night
It is in the center of Waikiki. Convenient to go interest points. Very close to the beach. As it is a very popular and lots of tourists' area, you can hear lots of noise from the street and singings from the restaurants even inside your hotel rooms. The noise won't stop until after 1:00am. If you prefer a quieter hotel, you should choose towards the end of Waikiki beach.
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Apr 18, 2025
Family of 5- Highly recommend
We were a Large extended family group of 15 . Ages ranged from 3-76 years. We chose the Sheraton Princess for location and amenities and we were not disappointed. All Of our rooms in the Princess Tower were a good size, clean and tidy. The 2 double beds were comfortable and there was plenty of options on the TV. Room phone, small bar fridge, safe, drawers and plenty of hanging space and room for suitcases. We were provided with bottled water every day which was very much appreciated. The bathrooms were quite dated and run down but clean and functional. A toilet, basin and small bath/shower. We were in a room of 4 people and managed to share the bathroom space without issue. We did not spend a lot of time in our rooms. The cleaning staff were thorough, friendly and professional every day. We were on level 9 so had water views. It was quite lovely at different times through the day to sit on the porch. We could see the pool below and we could see the beach, water and parts of the Main Street. At night, the lights on the opposite hotels and main road were really lovely. We spent a lot of time by the pool. It is huge and never overly packed so plenty of room for everyone. We were able to get a lounge by the pool each time too. One afternoon, we were treated to a live Hawaiian singing duo and a lovely dancer. It Had a very cruisy vibe to it. The pool attendants are absolutely amazing at their job!! They are always watching the water, they enforce the pool rules and are just generally very friendly, professional and happy to help. My young boys were obsessed with one staff member Carlos! He was very funny and remembered their names each day. They kept giving him little craft gifts they’d make at night and he took them very graciously. On our last night, he delivered a snack package to the room with a lovely note on the side for the kids. The next morning as we waited for our shuttle to the airport, he arrived off duty on his push bike to say bye to the boys. They were absolutely thrilled!!! Carlos is a credit to your team and he made my young guys feel so comfortable and safe around the pool. The bar was very hit and miss. With service, pricing, attitudes and quality of the drinks being made. We ended up buying our own drinks to have in the room because of this. No major issues but pricing differed, different staff told us different things regarding happy hour etc. We found the Restaurant to be a bit lack lustre with service. It was slow or non existent but the food was tasty. The lifts were always quick and restrooms throughout the hotel and by the pool were always very clean. The location is incredible. We could walk pretty much everywhere even with 2 young children. Out the back exit by the main road was a little food stall called Kai fresh. I had my morning coffee here every day and found it to be the closest to coffee back home in Australia. They also make the BEST waffles and açai bowls. Otherwise there is plenty of food options available within walking distance. Check out was easy and quick and again- no issues. The actual grounds of the hotel and the foyer and socialising area was quite nice and spacious. There’s plenty of space for guests to use. We also found the complimentary activities such as Lei making, story time, fish feeding and a Ukelele lesson quite good for days where we were just relaxing. I can’t recommend the Sheraton Princess highly enough for a family with young children. We personally had no issues at all and everyone in our large group was very happy with their stay also. It’s an easy walk around the grounds of the hotel anyone in a wheelchair, elderly or physically impaired and young kids
- AdvisoryA minimum self parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryChildren Rollaway Charge per night is $78 plus 17.962%
- AdvisoryPrices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.
- AdvisoryA mandatory hotel-imposed fee of $42.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- AdvisoryWe are delighted to announce that the Sheraton Princess Kaiulani Waikiki Beach Ainahau Tower Rejuvenation has been completed. Among the highlights of the refresh are: • 6 new Junior Suites. • 558 refreshed Guest Rooms. The hotel is offering the following packages: • Be the First to Experience the New Ainahau Tower. • Golf Getaway Package. • Room & Breakfast at Splash Bar. • Storytelling with Tutu. • Venture on the Princess Kaiulani Historic Tour
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Daily Enhanced High-speed Internet Access (Revised from WiFi Premium Access in Guestrooms and public areas)
- Mi-Fi rental (one per room per stay) – personal device providing high speed WiFi anywhere on island (Revised from MiFi Rental - unlimited high-speed wireless on Island - Complimentary rental of 1 MiFi per room per stay. Rental available at the front desk located on the lobby level)
- Complimentary Surfboard Storage. Available at the pool services desk lobby level
- Daily meditation class for 2 guests (Revised from Yoga Nidra Meditation. Reservations available at the front desk located in the lobby)
- Twice daily Yoga classes for 2 (Revised from Beach Front Yoga, Reservations available at Front desk located in the lobby.
- Cultural activities for 2 guests, including Sunrise ceremony, Hula, Ukulele, Haku, Kupe (Bracelet), Lauhala (weaving), Story time with Tutu and Historic Tours, plus daily orchid/flower lei making. Some activities require reservations. (Revised from Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours. Reservations available at the front desk located in the lobby)
- Souvenir tote beach bag per room per stay
- Bonvoy Elite Amenity (Gold members and above): Daily beach chair rentals for 2 guests.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed