Hotel Promotions
Guaranteed upgrade.
Guaranteed Upgrade From Deluxe Room to One Bedroom Suite. Upgrade is subject to availability.
Applicable Dates:
Booking Dates: 04 Jun 2025 to 31 Jul 2025
Travel Dates: 05 Jun 2025 to 31 Mar 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
Kids age 3-12 stay free, when sharing a room with 2 adults.
Applicable Dates:
Booking Dates: 04 Jun 2025 to 31 Jul 2025
Travel Dates: 05 Jun 2025 to 31 Mar 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • AREZZO – ITALIAN
    With floor to ceiling windows for an unobstructed view of our beautiful gardens, Arezzo is an open kitchen, Italian restaurant which emphasizes in culinary authenticity. An array of freshly homemade pastas and grilled to perfection seafood, poultry and meats compose a mouthwatering menu.

    *Reservations required
    *Premium american steaks available with an additional charge
  • BREEZE BAR
    This beachfront bar is an ideal place to relax with your feet in the water. Here you can read under the shade of large trees and tropical palms or simply soak up the sun while enjoying a chilled beverage. Choose your favorite signature cocktail or opt for a frozen colada or mixed tropical fruit juice. Located at the infinity pool.
  • BREEZE N’ BURGER
    Beachfront gourmet corner where you can taste a delicious burgers, empanadas and hot dogs, ideal to satisfy your appetite while relaxing in a sun bed facing the sea.
  • CANTINA 1910
    Contemporary design carrying on 200 years of tradition awaits you at Cantina1910. Less than pleased with the service he was being offered, Francisco "Pancho" Villa, one of the most prominent Generals in the Mexican Revolution, once fired a bullet in the ceiling of a cantina to get the attention of the staff. Thankfully there is no such service shortfall at Cantina 1910, only a wide selection of local and international beer; some of the best tequila and mezcal in the country are also on display, do not miss tequila & mezcal tastings.
  • FLAVOURS- WORLD CUISINE
    Flavours offer a buffet for breakfast and dinner. This restaurant provides a very relaxed and family-oriented atmosphere where guests can enjoy a variety of mouth- watering preparations and cool off in the air-conditioned space. Also, guests can appreciate spectacular views of a true cenote, which is a natural winding river unique to the destination.
  • KOH THAI – WOK CUISINE
    A 15-foot standing Buddha greets you on arrival
    as your senses are assailed with aromas of lemon
    grass, ginger and holy basil emanating from our
    fragrant kitchen. Sample popular classics such
    as pad thai, green curries and coconut soup or
    any of our contemporary wok creations prepared
    by our trained Chef. For outdoor dining, ask for a
    creatively appointed pagoda ($). Thailand just
    feels a few steps away.
  • LA BRASSERIE – BISTRO CUISINE
    (Adults-only Restaurant)

    Contemporary Bistro Cuisine awaits our guests in this old world inspired restaurant. The area ambiance rich in wood and brick will set the tone for an evening of modernized culinary classics such as fillet steak, mustard salmon, duck with pepper sauce, fish beurre blanc, pork with orange sauce and rack of lamb Bordeaux.
  • LA CASA DE ROSA ($)
    "La Casa de Rosa" is born through the inspiration of our history, customs and our home. Its purpose is to pay homage and honor to the diversity and cultural richness of our people. We invite you to enjoy a concept that just like Mexico; is unique, rich in aromas, flavors, colors and textures, a place where you will learn to cook authentic Mexican food. All while basking in a warm family atmosphere and the ambience of a space pure in the style of a true Mexican home.

    * Reservation required & Additional cost
  • LA TAQUERIA
    Extraordinary location just a few steps from the ocean, La Taqueria invites you to try our traditional mexican tacos.
  • LIZARDS
    This pool bar & terrace offers a delightful selection of light bites such as Andalusian gazpacho, kimchi, thai or quinoa salad, summer rolls, vegan black bean burger and pita falafel. Sample local favorites like fresh juices, margaritas or beers.
  • MANGLAR BAR
    This bar is a perfect place to enjoy a cool drink surrounded by the pool and a few steps away you will be bounded by the tropical lush forest and wildlife.
  • MESTIZO
    Overlooking the nearby pool and mangrove area, this fresh and bright restaurant makes a dramatic jump into the modern Mexican Cuisine, with a contemporary view of Mexico ´s national gastronomy. All in a warm, eclectic and intimate ambience, that reminds us that simplicity and hospitality are not at war in the kitchen.
  • NATURA DAY CLUB AND GRILL
    If you’re looking for an escape to a tropical oasis with an elevated dose of originality, Natura Day Club and Grill is the spot. This sandy poolside hangout at The Fives Beach Hotel & Residences Playa Del Carmen encompasses a lounge, grill and bar serving unrivaled exotic drinks that keep your senses alive and refreshed.
  • NATURAL
    With its bright, airy atmosphere and central location, Natural is a great spot to spend time chatting with family and friends, surfing the web or catching up on your favorite book. Sit back and enjoy a smoothie, signature frappe, health drink and home-baked treat. And if you are a sports person and you are looking for extra vitamins, detox or a blast of energy choose from a variety of boosters ($) and simply ask our smoothies master to add it to your smoothies.
  • OKA - SUSHI BAR
    Overlooking The Fives Plaza, with artful design, pleasant outdoor balcony, Oka Sushi brings to your plate the finest meals in the Riviera Maya. Whether you are enjoying some of our makis, nigiris or the lustrous pleasure of sashimi, Oka always shines. Fresh ingredients are the cornerstones of our delightful culinary offering and ur talented team of sushi Chefs is there to make the experience one to remember.
  • ORIOLA BEACH CLUB GRILL
    Endless turquoise view of the Caribbean Sea greets you at Oriola Beach Grill. Delight yourself with a bounty seafood selection ceviches, fish tacos and sumptuous salads. The casual, colorful and beachcomber feel, promises to be a great place to satisfy those afternoon cravings.
  • PALMAS
    Palmas swim-up bar is the perfect place to chill out with an ice-cold beverage to your favorite cocktail.
  • PISCO NIKKEI CUISINE & RAW BAR
    Immerse yourself in our modern atmosphere, Pisco Nikkei Cuisine & Raw Bar offers a natural selection at its finest with innovative cuisine. Live the Nikkei experience at our contemporary ocean front restaurant, delight yourself with the latest gastronomic sensation, the century-old cooking style is a fusion of Japanese and Peruvian cuisine. Relax yourself in a caribbean spirit with our expert’s mixologist and taste the authentic expression of Peruvian Pisco.

    *Reservations required
  • SEA OLIVE- CUISINE DU SOLEIL
    The French Riviera, coastal cuisines of the Mediterranean and Mexican flair are what inspires the flavors of Sea Olive. The menu features fresh, authentic dishes to satisfy even the most discerning palate. Dine inside our contemporary restaurant or enjoy “al fresco” dining on the outdoor terrace, with spectacular ocean views.
  • THE BEACH CLUB
    With its emblematic restaurants and bars, its prime location overlooking the Island of Cozumel, the Beach Club is also home to our Zky Wedding deck. Whether it be lunch at Oriola, dinner at Arezzo or a romantic candlelight dinner, you are sure to become well acquainted with its fantastic All Senses Inclusive® offering and spectacular views.
  • THE FIVES PLAZA
    With more than 4,000 m2, the heart of The Fives Beach Hotel & Residences, comes alive early. Beautifully landscaped, its lush setting invites you to unwind and lounge in its manicured gardens. Marvel at our nearby cenote sipping your favorite refreshment. Home of four amazing restaurants and two signature bars, is a perfect gathering place to enjoy an afternoon drink or a pre-dinner cocktail. Also, to be found around The Fives Plaza is our Fitness Center, The Fives Spa, Natural, Ice Cream Shop, convenience stores and we proudly serve Coffee Shop.
  • THE GIN BAR
    Enjoy a classic Gin & Tonic or indulge in one of our handcrafted cocktails at this sophisticated and modern gin bar. Offering a variety of premium gins from around the world, this upscale, stylish lobby bar is the perfect place to unwind on your arrival, meet with friends and family throughout your stay or enjoy a nightcap on our grand terrace under a sky filled the star.
  • ZKY BAR
    Zky Bar is the perfect place to spend a night out and enjoy cocktails under the stars. This sophisticated bar and lounge has a second-floor location to take in the views of the Caribbean with Cozumel in the distance. Guests can enjoy their favorite sport games on the screens or just listen to lounge music and sample a trendy cocktail. Grab one of the lounge chairs at the outside terrace with cocktail service for a relaxing evening.
On-Site Amenities
  • Babysitting†
  • Car Rental Services†
  • COVID test onsite
  • Exercise gym†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool†
  • Restaurant†
  • Spa†
  • Valet parking†
  • Babysitting†
  • Car Rental Services†
  • COVID test onsite
  • Exercise gym†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool†
  • Restaurant†
  • Spa†
  • Valet parking†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's program †
    ALUXITOS PLAY HOUSE:

    Daily supervised activities program for kids 4-12 years old.
    -Exclusive kid’s pool and playground area.
    -Video games, nap, toys room and art & craft activities
  • Kayaking †
  • Teen programs †
    Outdoor activities program for teenagers during the day.
Off-Site Recreation
  • Fishing †
  • Scuba diving †

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 18155 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Service!

    I am an Epic member and I definitely want to give a shout out to our ambassador Lucy. Lucy went above and beyond for our entire family and there were many of us. But the most wonderful thing was locating my clothing items I had left in my room and having them delivered to me on the same day-within two hours. If that’s not ABOVE AND BEYOND as a butler, concierge, ambassador-I don’t know what is. THANK YOU LUCY!! I hope my family can look forward to seeing you every time we return to The Fives Beach

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Beautiful location and facility but terrible service.

    We went to this resort for our annual family vacation with 8 adults and 7 children age 7-17. We had requested being in the same building 6months prior to our trip but were originally placed very far apart. We ended up having 3 rooms in one building after 2 night and 1 in another. Getting the rooms changed was quite a hassle and the staff was not helpful. We were supposed to be in the Epic program with an ambassador and butler who we saw the first day and never tried to help us again. We had to contact the guest services manager to help with dinner reservations and were told most nights by the host that they couldn’t find our reservation. The hostess, Mara, at the Thai restaurant was extremely rude to us on 2 occasions. It was very difficult and frustrating with 15 people. We also only received our champagne and strawberries on the 4th and 5th days after our travel agent called to asked why we hadn’t gotten them. The residences were beautiful and spacious. The pool and beach areas were wonderful. The entertainment at night was very good and the food was delicious and plentiful. If the service was good this would have been a perfect vacation. We are supposed to be getting a refund for services we didn’t receive but I am not confident this will happen. Service at the front desk was particularly bad.

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    excellent stay

    Absolutley a hidden gem fantastic service from start to finish. We were upgraded to a water villa which was outstanding, The staff can not do enough for you. The beach bar staff were amazing especially Razzel he remembered our drinks all the time. The bar manager has this bar running fantastic. The food is outstanding do not hessitate to book. We have been to the Maldives a number of times but never had bikes great fun getting around the 2 islands. Snorkeling was fantastic we have never seen so many tutrles, Thank you for making our stay a great 25 th wedding anniversary celebration.

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect destination wedding resort

    My daughter just got married at the Fives, and it was an amazing experience. Mar Albarran and Luz from the wedding team were the best. We had the wedding on the Sky deck and the reception on the second floor of the same building. From the flowers to the rehearsal to the DJ, we could not have asked for better. When the weather was questionable for our welcome party, the team quickly adjusted and moved us to a protected area. We would highly recommend this resort for your Destination wedding.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Lacks Customer Service

    The resort is beautiful. We paid for a Bali for two days (over$150 for each day) and didn’t get food one day or wine. Also, one guy didn’t pay the fee and just tipped the butlers very well and got better service than we did. Also, we used our debit card at check-in and haven’t received our $270 back and it’s been two weeks. Calls and emails haven’t been returned.

    Jul 02, 2025
Hotel advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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