Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in. There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%!
Discount is already reflected in the package rate.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20%!
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 7 Save 30%!
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Casitas
    Poolside terrace and casitas set up on the beach. Grilled meat and seafood selection.
  • Culinary Center
    Hands-on cooking classes, $115.00USD each one. Wine and tequila tasting 6:30 PM Fri. & Sat. - $65.00USD each one.
  • El Cafe Mexicano
    The menu features Mexican and American favorites with two theme nights; Friday - lobster buffet and seafood, Tuesday - Mexican fiesta. Live music.
  • Fantino
    Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
  • Sushi & Seafood Bar
    At the lobby bar & Sushi, light seafood meals. Live music with singer.
  • The Caribe Bar & Grill
    Poolside - Tropical cocktails 9:00 AM - 7:00 PM, and light fare 11:00 AM - 5:30 PM.
  • The Club Grill
    10 years of award wining cuisines, jazz band and dance, AAA 5 Diamond Award.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible parking†
  • BBQ/Picnic area
  • Beauty shop/salon†
  • Boarding pass print-out available
  • Bookstore,Offsite†
  • Buffet breakfast†
  • Business center†
  • 24-hour front desk
  • 24-hour room service
  • Does hotel have accessible parking?
    Grab bars in bathroom
    Raised toilet seat with grab bars
    Roll-in shower available
    Service animals allowed on property for people with disabilities
    Service dogs allowed
    Toilet seat in guest rooms for disabled person
  • Accessible parking†
  • BBQ/Picnic area
  • Beauty shop/salon†
  • Boarding pass print-out available
  • Bookstore, Offsite†
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk†
  • Check cashing policy
  • Child programs†
  • Cocktail lounge, Offsite
  • Cocktail lounge with entertainment†
  • Cocktail lounge with light fare†
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Concierge desk
  • Concierge floor
  • Continental breakfast†
  • Currency exchange†
  • Direct dial telephone
  • Dry cleaning†
  • Efolio available to company
  • Elevators
  • Executive floor
  • Exercise gym
  • Express check-out
  • Florist
  • Food and beverage outlets†
  • Front desk
  • Full american breakfast†
  • Gift/News stand†
  • Hair dryer
  • Hairdresser/barber†
  • Health club
  • High speed internet access†
  • High speed wireless†
  • Ice machine
  • Interior corridors
  • Ironing board
  • Jogging track
  • Laundry/Valet service†
  • Limousine service
  • Lounges/bars†
  • Meeting rooms†
  • Non-smoking rooms available
  • Onsite laundry†
  • On-Site parking†
  • Outdoor pool
  • Parking†
  • Pool
  • Public area air conditioned
  • Restaurant†
  • Room service†
  • Room service - full menu†
  • Safe deposit box
  • Sauna
  • Room access through interior corridor
  • Shoe shine stand†
  • Spa†
  • Steam bath
  • Tennis court
  • Translation services†
  • Travel agency†
  • Turndown service
  • Valet cleaning†
  • Valet same day dry cleaning†
  • Video checkout
  • Video games†
  • Video review billing
  • Wakeup service
  • Whirlpool†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Business Center†
  • Copier
  • Ethernet Connectivity
  • Fax Machine
  • Full Business Center
  • Meeting Facilities
  • Network/Internet Printing Available
  • On-Site Business Center†
  • Printer
  • Telephone
  • Voicemail
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Children's program, onsite †
  • Fitness center on-site †
  • Gym †
  • Health club
  • Jogging trail †
  • Outdoor pool †
  • Pool †
  • Sauna †
  • Spa †
  • Tennis court †
  • Whirlpool †
Off-Site Recreation
  • Bowling alley †
  • Fly fishing †
  • Hiking trail †
  • Horseback riding †
  • Jet-ski †
  • Kayaking †
  • Mountain biking trail †
  • Sailing †
  • Scuba diving †
  • Snorkeling †
  • Surfing †
  • Water-skiing †
Off-Site Attraction
  • Cancun
  • Cancun
  • N/A
  • Chichen Itza (Mayan Ruins)
  • Tulum (Mayan Site)
  • Xcaret, Archeological and Water Park
  • Chichen Itza (Mayan Ruins)
  • Cozumel
  • Isla Mujeres
  • Tulum (Mayan Site)
  • Xcaret - Natural Aquarium/Underground River
  • Ki Huic Public Market
  • Plaza La Isla
  • Market 28 - Public Market

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4359 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luxurious!!!!

    It's just an incredible hotel. We have stayed in Cancun more than 6 times and this hotel has been the BEST in terms of quality of rooms, staff, food and the overall comfort. Looking to go back next month.

    Nov 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable Stay with Exceptional Care and Personal Touch.

    Our stay at the Kempinski was truly exceptional. Wilbert at the Club Lounge made our visit especially pleasant and enjoyable, his professionalism, warmth, and attention to detail, along with that of the entire team, truly elevated our experience. We would also like to express our sincere appreciation to Miguel at the concierge for his outstanding assistance. He was consistently attentive, kind, and efficient in addressing our needs. Even though we spent our last day at the hospital due to a food-related inflammation, the kindness and care shown by the hotel staff made all the difference and ensured we still left with wonderful memories. What made our stay even more special was how everyone, from the Club Lounge and reception to the restaurants and beach area, knew us by name and made us feel genuinely cared for. Their warmth and hospitality created a truly welcoming atmosphere that made our time at the hotel both memorable and delightful. We wholeheartedly recommend the Kempinski for its remarkable service and personal touch.

    Oct 08, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Dangerous Hostile Subversive Deliberate

    Dangerous, hostile, fundamentally horrible on all levels. Hands down the worst hotel experience I have ever had, lucky to have made it out alive. Cannot more strongly suggest you find anywhere else. Management has no safety interest for guests, and uses local police to cover up bad actions. I had intruders in my room regularly which I asked management to help stop, went and filed a police report for stolen items, stated the issue to management repeatedly, who then took my passport and threatened to have me arrested under false pretense if I didn't comply with signing various documents they would not let me read.

    Oct 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding hotel and service

    Fantastic location , excellent service you are treated like royalty . The rooms are very spacious and clean with incredible views of the beach . We were upgraded to club level with all the perks of club dining and services . Amazing stay will be coming back .

    Sep 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luxury redefined !

    We had an exceptional visit. Incredible staff with remarkable service all around. The location and the beach are stunning . Very memorable stay . Not a single glitch. We will be back ! Luxury redefined. 😊

    Sep 18, 2025
Hotel advisories
  • AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
  • AdvisoryThe Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryA minimum mandatory hotel-imposed resort fee of $43.10 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 13

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