Resort Details
- CasitasPoolside terrace and casitas set up on the beach. Grilled meat and seafood selection.
- Culinary CenterHands-on cooking classes, $115.00USD each one. Wine and tequila tasting 6:30 PM Fri. & Sat. - $65.00USD each one.
- El Cafe MexicanoThe menu features Mexican and American favorites with two theme nights; Friday - lobster buffet and seafood, Tuesday - Mexican fiesta. Live music.
- FantinoFrantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
- Sushi & Seafood BarAt the lobby bar & Sushi, light seafood meals. Live music with singer.
- The Caribe Bar & GrillPoolside - Tropical cocktails 9:00 AM - 7:00 PM, and light fare 11:00 AM - 5:30 PM.
- The Club Grill10 years of award wining cuisines, jazz band and dance, AAA 5 Diamond Award.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking†
- BBQ/Picnic area
- Beauty shop/salon†
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- BBQ/Picnic area
- Beauty shop/salon†
- Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk†
- Check cashing policy
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Complimentary newspaper in lobby
- Complimentary shoeshine
- Concierge desk
- Concierge floor
- Continental breakfast†
- Currency exchange†
- Direct dial telephone
- Dry cleaning†
- Efolio available to company
- Elevators
- Executive floor
- Exercise gym
- Express check-out
- Florist
- Food and beverage outlets†
- Front desk
- Full american breakfast†
- Gift/News stand†
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed internet access†
- High speed wireless†
- Ice machine
- Interior corridors
- Ironing board
- Jogging track
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Sauna
- Room access through interior corridor
- Shoe shine stand†
- Spa†
- Steam bath
- Tennis court
- Translation services†
- Travel agency†
- Turndown service
- Valet cleaning†
- Valet same day dry cleaning†
- Video checkout
- Video games†
- Video review billing
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas†
- Business Center†
- Copier
- Ethernet Connectivity
- Fax Machine
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Jogging trail †
- Outdoor pool †
- Pool †
- Sauna †
- Spa †
- Tennis court †
- Whirlpool †
- Bowling alley †
- Fly fishing †
- Hiking trail †
- Horseback riding †
- Jet-ski †
- Kayaking †
- Mountain biking trail †
- Sailing †
- Scuba diving †
- Snorkeling †
- Surfing †
- Water-skiing †
- Cancun
- Cancun
- N/A
- Chichen Itza (Mayan Ruins)
- Tulum (Mayan Site)
- Xcaret, Archeological and Water Park
- Chichen Itza (Mayan Ruins)
- Cozumel
- Isla Mujeres
- Tulum (Mayan Site)
- Xcaret - Natural Aquarium/Underground River
- Ki Huic Public Market
- Plaza La Isla
- Market 28 - Public Market
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Jan 03, 2026
Quiet resort on a beautiful beach
Beautiful, quiet resort. But the vibe is more European than beachy. The food was great, but the staff truly made this stay exceptional. Everyone went above and beyond in the best possible way. Front desk let us use an empty room while we waited for ours to be made up. Concierge arranged everything we needed. Rangel took such great care of us at the beach, always making sure we had umbrellas and towels perfectly set up, and Ulises somehow made sure we were never hungry or thirsty. Housekeeping was also incredible. The warmth, attention, and care from the entire team made this an unforgettable experience. We can’t wait to come back.
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Jan 03, 2026
Kempinski Cancun 2026
We arrived at the end of December. This has been our third visit to the hotel. The experience was great from the doormen, to the front desk staff check in was smooth and quick. Our rooms were ready and impeccable. Clean and comfortable. The hotel is more traditional, but well maintained. Common areas and bathrooms spotless. The restaurants and pool were great. Food is great and service was quick. However what made this stay amazing are the staff. Ruben PR, Valentino concierge, Joel at the pool and buffet, Reynaldo a server at the pool, Manuel at the pool, Blanca at the Bar and Jose at the coffee bar. These staff made our stay truly enjoyable. They remember your preferences and are so very accommodating. That being said the rest of the staff at the hotel are all friendly and polite. I don't believe they ever said no to a request. I would highly recommend this hotel and look forward to returning soon.
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Jan 02, 2026
Best Beach in Cancun with top notch service!
We loved everything about this hotel. Beach is beautiful. Luis and Rangel provided outstanding service daily. Dining service and housekeeping are also top notch. Perfect for a quick, relaxing getaway!
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Jan 02, 2026
Great resort, good service, family forward.
Overall great place to escape from the cold northeast, soak in some beachside rays and enjoy a low key atmosphere by the pool with the family. The attentive service made it easily enjoyable as well.
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Jan 02, 2026
Understated luxury
Great facility with a caring and attentive team. From the concierge to the restaurant maître dee- everyone is there to make your visit enjoyable.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryThe Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryA minimum mandatory hotel-imposed resort fee of $43.10 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 13