Resort Details
- ALALOA LOUNGEOcean views, colorful sunsets and live entertainment bring serenity to this locally loved lobby lounge. Light fare, appetizers, specialty cocktails and beers are offered daily.
- BURGER SHACKEnjoy a colorful cocktail, cold beer, thick milkshake or signature burger at this alfresco oceanfront restaurant. Dine on the patio or get your meal packed for the beach.
- KAI CAFEPrepare for the beach, a hike or sightseeing with to-go items including homemade pastries, salads and wraps made with local organic, seasonal ingredients.
- OLU CAFÉOffering hand-crafted cocktails, pupus, salads and sandwiches made with fresh, local ingredients, ‘Olu is the perfect place to enjoy lunch under the warm Maui sun.
- OLU POOLSIDEEnjoy lunch served conveniently to your chaise lounge. Place your order directly from your phone using the Marriott Bonvoy mobile app and we'll deliver while you enjoy the view.
- THE BANYAN TREESavor a selection of six ocean view dining experiences within our resort each with its own unique culinary inspiration. Featured here is the newly reimagined signature Banyan Tree restaurant, led by the talented Chef Bella Toland. Her vibrant new menu embraces that spirit and invites you on a journey to discover the roots of the land while incorporating the island’s most unique and sustainable ingredients. interactive, tableside presentations. The redesign is highlighted by an open-air bar and fireside lounge seating.
- ULANAMornings are both bright and indulgent at this new reimagined breakfast-only restaurant overlooking the gardens, pool and ocean. The varied menu features traditional and local favorites.
- Golf†
- Pool†
- Shuttle to local attractions†
- Spa†
- Valet parking†
- Water sports†
- Wireless internet connection in public areas†
- Business Center†
- Meeting/Board Rooms†
† Fees may apply
- Golf †36 holes of championship golf
- Hiking trail †
- Pool †Three-tier pool has been upgraded with high-efficiency water systems and new lava rock formations inspired by the iconic Makaluapuna point that fronts the resort
- Spa †The Spa calls upon the inspiration of Waihua, the Hawaiian Islands’ purest waters, for personally tailored treatments based on native healing traditions using the potent plants, flowers, fruits and herbs abundant in Hawaii. Lomilomi massage and other relaxing and rejuvenating treatments make the Spa a customized and memorable retreat in the midst of the island’s beauty.
- Downtown Lahaina
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
4526 reviews
-
Aug 05, 2025Great location although the facilities are a bit aged.
The hotel is definitely one of the best located ones. The land and beautiful garden that belong to Ritz is massive and not comparable to competing hotels in Wailea. Although the building is classy and well maintained, you will feel that the layouts and facilities are old. For example, we stayed in a junior suite but there is only one bathroom unlike modern hotels. Also when you go there, try to avoid their breakfast. It was one of the worst breakfast for the money. You will have much better options nearby.
-
Aug 05, 20255 star price without 5 star service
I really wish I could leave a better review because staying at The Ritz Carleton in Maui should be 5 stars, right?! The service and attention to detail with guest experience is just not there. Check- in: Nothing special during arrival, room wasn’t ready at check in when it was supposed to be, no one offered to help us with luggage or directed us where to go for the room when it was actually ready. Food- we went to dinner one night at the only restaurant for my birthday. There were two servers for the whole restaurant, which is already a struggle and doesn’t provide the ability for quality service. We finally received drinks and after being there an hour, still had not received our starters. We ended up ordering room service instead, which the restaurant manager courteously covered, but it was awful. It was at best low quality cafeteria food. When I told the hotel about our service and experience, their reply was “Mahalo for the feedback.” We traveled from Maui to the big island and checked into The Four Seasons and it’s exactly what you’d expect from a 5 star resort. I wish we would have stayed at the Four Seasons in Maui too!!
-
Jul 24, 2025Very beautiful hotel. The staffs are friendly and attentive. Kim at the concierge desk was very helpful. She got us last minute tickets to the luau and the fishing trip. We enjoyed the music at the Alaloa Lounge every night during our stays. Love the yoga classes and the fitness hike.
-
Jul 13, 2025
A perfect honeymoon destination!
This resort in a quieter, calmer bay in West Maui is perfect for a luxury stay. The resort is beautiful, the staff is very kind and attentive, and from booking to checkout they made our honeymoon very special and memorable!
-
Jul 09, 2025Anniversary trip well below expectations
Rented ground floor lanai room for 30th anniversary. First two nights loud wedding receptions 300 yds away from room until 10 made enjoying patio difficult. Took 3 days to repair and make fire pit operational. Two nights awakened by fire alarms in middle of night. Club access not much better than airport lounge. Was not the high end experience I expected and paid for.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per vehicle, per night will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- AdvisoryA minimum mandatory hotel-imposed resort fee of $55 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check in: 4:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed