Resort Details
- ALALOA LOUNGEOcean views, colorful sunsets and live entertainment bring serenity to this locally loved lobby lounge. Light fare, appetizers, specialty cocktails and beers are offered daily.
- BURGER SHACKEnjoy a colorful cocktail, cold beer, thick milkshake or signature burger at this alfresco oceanfront restaurant. Dine on the patio or get your meal packed for the beach.
- KAI CAFEPrepare for the beach, a hike or sightseeing with to-go items including homemade pastries, salads and wraps made with local organic, seasonal ingredients.
- OLU CAFÉOffering hand-crafted cocktails, pupus, salads and sandwiches made with fresh, local ingredients, ‘Olu is the perfect place to enjoy lunch under the warm Maui sun.
- OLU POOLSIDEEnjoy lunch served conveniently to your chaise lounge. Place your order directly from your phone using the Marriott Bonvoy mobile app and we'll deliver while you enjoy the view.
- THE BANYAN TREESavor a selection of six ocean view dining experiences within our resort each with its own unique culinary inspiration. Featured here is the newly reimagined signature Banyan Tree restaurant, led by the talented Chef Bella Toland. Her vibrant new menu embraces that spirit and invites you on a journey to discover the roots of the land while incorporating the island’s most unique and sustainable ingredients. interactive, tableside presentations. The redesign is highlighted by an open-air bar and fireside lounge seating.
- ULANAMornings are both bright and indulgent at this new reimagined breakfast-only restaurant overlooking the gardens, pool and ocean. The varied menu features traditional and local favorites.
- Golf†
- Pool†
- Shuttle to local attractions†
- Spa†
- Valet parking†
- Water sports†
- Wireless internet connection in public areas†
- Business Center†
- Meeting/Board Rooms†
† Fees may apply
- Golf †36 holes of championship golf
- Hiking trail †
- Pool †Three-tier pool has been upgraded with high-efficiency water systems and new lava rock formations inspired by the iconic Makaluapuna point that fronts the resort
- Spa †The Spa calls upon the inspiration of Waihua, the Hawaiian Islands’ purest waters, for personally tailored treatments based on native healing traditions using the potent plants, flowers, fruits and herbs abundant in Hawaii. Lomilomi massage and other relaxing and rejuvenating treatments make the Spa a customized and memorable retreat in the midst of the island’s beauty.
- Downtown Lahaina
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
4534 reviews
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Oct 27, 2025Very tired Ritz. Splurge on the Montage next door or the Westin.
Looks the same as when I came in 2008. Wood is worn, carpets are musty and hotel is very tired. They also do not recognize Marriott ambassador status in any genuine way. Alfonso the hotel manager had our status in the computer incorrectly and we had to show our online account with Bonvoy to get him to listen! He was smug and annoyed we asked if there were any room upgrades during our trip. This is not the usual kindness we have experienced with this hotel brand.There is no turndown service or attention to detail. I have loved Ritz Carlton for years and had some amazing experiences at these hotels but this is far from that. Many guests have been commenting that other properties are more updated with better beach access (Westin and Four Seasons) . It doesn’t make sense to pay premium prices for this hotel as it has been more like an average Marriott hotel experience at best. Spa experience was definitely not customer focused to the point of being insulting. If you are visiting Maui I would recommend a boutique hotel that strives the share the beauty of the Hawaiin culture. Spend your money elsewhere.
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Oct 21, 2025Best Ritz Carlton
The Ritz-Carlton Maui is pure paradise — from the moment you arrive, the views, service, and atmosphere are unmatched. The property is stunning with lush grounds, ocean views, and an amazing pool area. Staff go above and beyond, making you feel truly welcomed. The rooms are spotless and beautifully designed. Perfect for relaxing, golfing, or exploring Kapalua. Worth every penny — unforgettable stay!
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Oct 07, 2025Great location, great property, sub par food. Should get demoted to a JW.
The property itself is beautiful — lush, well-maintained, and definitely feels like a premium resort. However, I wouldn’t quite call it “Ritz standard.” The staff were friendly but not as well-trained or polished as what we experienced at the Four Seasons. Service overall was good, but not exceptional. Now, the food… this is where things really fall short. With the exception of the lobby restaurant — which serves a fantastic burger and a delicious Caesar salad — the rest was disappointing. The poolside menu was underwhelming, the beach restaurant was just okay, and the buffet was mediocre at best. Unfortunately, the pricing is very much Ritz-level, but the quality isn’t even close. If you’re staying here, skip most of the on-property dining and head to the small convenience store right by the entrance — surprisingly, their breakfast and sandwiches are much better. Overall, I’m still giving it 4 stars because the property and amenities are gorgeous. But the culinary team needs a serious overhaul, and the service could use some sharpening to live up to the Ritz name.
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Sep 24, 2025
Our All Time Favorite Hotel!
The Ritz Carlton Kapalua is my wife's all time favorite hotel. We got married on property a few years ago and have come back for multiple anniversaries, birthday celebrations, and Thanksgiving. The hotel consistently delivers impeccable service with a genuine authenticity that is unmatched. The entire staff is incredible. One of our all time favorite Marriott associates Ms. Fisher in the lounge is top notch. The rest of the lounge team are fantastic. Elma is our all time favorite housekeeper and always attends to our room with perfection. The management team at the hotel could be the best collective management team of any hotel in the world. Between Mr. Kimball, Mr. Gersonde, Ms. Lee, Ms. Stancil, and Mr. Jarvis, it doesn't get better than this team that consistently delivers unmatched service. My wife and I love speaking with Mr. Jarvis and hear his travel stories that we ask to hear all about. The guest relations team always goes above and beyond to make the stay extra special as well with notes, amenities, and decorations that are amazing. Trevor on the team is exceptional. We love the beach as part of the hotel too as it's one of the best in the world. The restaurants are all excellent as well. As someone who has stayed close to 2,000 nights in hotels in my lifetime, we appreciate how it is not easy to consistently deliver unparalleled service the way the entire Ritz Carlton Kapalua team always does. If you stay at any other hotel in Hawaii you will surely regret it!!!!
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Sep 21, 2025
Truly Unforgettable
From the moment we arrived, every detail reflected true five-star excellence. The check-in was seamless, and the staff greeted us with lei and warm Aloha. Our room was incredibly beautiful. The amenities were exceptional—world-class dining with impeccable service, a serene spa, pool area (not just one pool and hot tub - open for 24 hours!) that felt like a private oasis and a fire pit at the patio - a cozy spot to sit close and share quiet moments. We walked to a nearby tourist attraction called Labyrinth and Dragon's teeth (make sure you wear sneakers because the rocks are sharp) We left feeling completely refreshed and pampered.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per vehicle, per night will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- AdvisoryA minimum mandatory hotel-imposed resort fee of $55 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check in: 4:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed