The Ritz-Carlton Turks and Caicos

Customer ratings & reviews

TripAdvisor Traveler Rating

665 reviews

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  Ritz lives up to their reputation!

  Amazing trip, amazing resort, amazing staff. Check in started with Mynisha and she was helpful, quick, and knowledgeable. Room was beautiful, newer and lots of room, as did the bathroom. Food was delicious as expected from a Ritz. First class amenities all around the beach, pool etc. with foot showers, nice towels, people watching. Boat rides pull right up on the beach to the hotel. We walked around the little town outside for breakfast and dinner and it was clean, safe and fun. The staff was nice, smiled and worked hard. Peter who helped with beach seating, Osama spa manager and Wilbert at the Noori bar were all great. We can't wait to come back!

  Jul 31, 2025
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  Best RESORT EVER! 5 Stars Hands Down

  This hotel staff at this place is hands down one of the best 5 star service we have received and we stay a ton of high end resorts!! We were only supposed to stay here for two nights and after checking into our new hotel that we were supposed to stay in for 6 nights, l decided to cancel the reservation and rebook at the Ritz. We all missed the beautiful resort and service at the Ritz and I have NEVER in my life cancelled a current reservations because a different hotel was so much nicer but it was the best decision ever! The staff was excited to see us again they surprised us by decorating our room with goodies to welcome us back for my birthday!!! I've been to the Bahamas, Aruba, St John, St Thomas and this is by far the more gorgeous hotel /beach island I've ever seen. A special SHOUT OUT to Wilnardo, Miyusha and O'Neil for making this the most beautiful memories I have shared yet to date :)

  Jul 30, 2025
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  25th Anniversary in Turks and Caicos

  We booked the Ritz Carlton Turks and Caicos to celebrate our anniversary. We had a great time. We booked an Oceanfront Room on Bonvoy points plus a small cash allotment. I will bullet each section I was emailing with the guest relations team before arrival, and they assisted in booking airport transfers and a cabana. When I requested to book the Lady Grace, I was directed to their website to book directly. Dinner reservations I was able to make on Open Table. We did inquire on adding the club lounge to our stay and we were advised we had to wait until arrival since we did not purchase a room with Club Lounge access. Upon arrival Marioke greeted us with rum punch which was delicious. We asked to tour the club lounge before purchasing and we decided to add it to our stay. Club Lounge - I cannot name everyone but this was a true highlight to our trip. Cris, Nadia, Salomon, and the whole team were so wonderful. We did visit a lot and felt this was a good add to our reservation. We had breakfast daily and dinner once, along with sunset drinks and light snacks. Based on overall property prices we felt we had a good value. Lady Grace - We did the sunset cruise. Jessica and Tim were fantastic. 2-hour cruise with drinks and light appetizers. It was a little pricey but a good way to start the trip. Coralli - We only ate here once. The food was good, but not amazing. We did not try the pizza, but they do have a to-go pizza cart next to the restaurant. We heard from other guests the pizza was very good. Casa Nonna - This is the evening version of Coralli. We were looking for a separate restaurant, but they just convert it to the Italian in the evening. Would go back to this one. Food was very good, we recommend the grouper. We heard from other couples the chicken parmesan was delicious. BLT - I am so sorry, but I forgot to write down our server's name, but he was going to San Francisco and Napa in the next month, so you know who you are! Lovely cocktails at the bar before dinner. I had the filet which was overshadowed by my husband's butter poached halibut which was amazing! Would recommend booking this if you are celebrating something special. Noori - honestly, I expected a little more variety and less sauces to let the fish shine. Most of the rolls were doused in eel sauce or mayo. The service was very good though. Pool and Cabana - We visited the pool daily during our trip which was great, and we met a lot of really nice people chatting while having drinks. We booked a front cabana for our anniversary. The cabana comes with a day-bed under a canopy and 2 lounge chairs with an umbrella. You have a small ocean view across the way, but not a full view. Herby! You were fantastic and made our stay so special. Gym - Small, hot, and crowded. Spa - this was the one negative. My massage with Armini was fantastic and made the spa ok for me. The amenities are lacking. No 'getting ready' area, the dry sauana was not working, the whirlpool was dangerously high with wet steps and I almost ate it. There are no towel drops near the steam or whirlpool so you have to drag wet towels to the locker area. I was able to get the last shave kit, but there were no towels. The relaxation lounge was small and luckily when I went wasn't crowded, but I could see this being a problem. I did message the service team afterwards, but no one responded. Casino - Fun, small but great friendly people and the tables were lower stakes - $10-$25 which made for a relaxed environment. Overall the most beautiful white sand beaches and turquoise waters we have ever seen. Lovely ladies and gentlemen who made our stay memorable.

  Jul 27, 2025
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  Thoroughly recommend

  Lovely hotel with great facilities, and the most attentive staff ever. Too many to name all individually but I have to mention Fanie in housekeeping; Teresa and Elton at Coralli; Mark Pages; and Johnson Jean. Those guys

  Jul 27, 2025
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  Worth a visit

  Overall our trip to the Ritz was amazing, the hotel has so much to offer such as amazing pools, access to the beach, lovely sushi at the main bar & a couple of onsite restaurants! we went to the spa for a massage which was amazing, would definitely recommend!

  Jul 19, 2025