Resort Details
- Anani RestaurantOur convenient Anani Restaurant serves a variety of á la carte favorites from international cuisines throughout the day.
- Brassa Grill & BarBrassa Grill & Bar combines breathtaking Caribbean views with perfectly grilled meats, seafood, and accompaniments.
- Accessible rooms
- Airport shuttle service†
- Barber shop†
- Concierge desk
- Housekeeping - daily
† Fees may apply
- Horseback riding †
- Jogging trail
- Kayaking †
- Outdoor pool
- Spa †
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
1129 reviews
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Jun 07, 2025A++++ Resort in paradise
This resort is first class all the way. From check in to check out, the staff and experience was amazing. VIP airport was incredible and the golf carts and bikes are a super perk. We will be back and the staff will remember us. The pool and bar area are welcoming and the rooms are spacious and beautiful.
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Jun 02, 2025
Much above your average beach vacation
Our arrival beginning at the airport was carefree. The grounds were beautiful and manicured, and the rooms were very clean and spacious. We had a nice view of the beach which was less than 50 yards from our room. The staff were so friendly and accommodating with excellent command of English. They went out of their way to celebrate our 40th wedding anniversary. Food was excellent, and the golf course is a very playable Pete Dye design that is open and picturesque and not overly demanding. Having a private beach is a big plus!
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May 31, 2025
VIP service Tortuga Bay Puntacana!!
The service and staff are so wonderful. I plan on returning just because of the staff and the rooms are super clean and super nice. I love my stay I felt right at home!!!! And I felt safe and carefree to travel around the resort on the nice golf cart that was provided, or you could ride your bicycles go to the gym workout or to the spa. I recommend Tortuga Bay Puntacana alone just for the great friendly staff and the great service that they provide at a top-notch level. I plan on returning very soon. Yours, Truly Donald Nelson Hargro JR.
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May 27, 2025
AMAZING STAY!!!!!
My wife and I stayed at Tortuga Bay for our 10 year anniversary and everything from start to finish was top notch. The VIP service at the airport made everything super convenient and easy for us regarding pickup from the plane, immigration, and bag retrieval. Each and every hotel staff member was extremely polite and professional. Our concierge service was amazing (Winnifer and Diana). The servers/beach staff always welcomed us with a big smile and great conversation - especially Leandro, Antonio, Carlos and Jonhson! Everything about the hotel was perfect: our room was super spacious with a great view of the beach. The staff setup the room so nice for our anniversary (balloons, champagne, chocolate, bubble bath with candles) and a nice welcome card from the hotel manager Blanca (who is also super friendly, approachable, professional and we always had great conversations with her). The food/service at the Bamboo restaurant was terrific for all meals (Breakfast, Lunch, Dinner) and the surrounding restaurants were all delicious as well. The private beach right outside our room was superb with a great beach bar staff, water sport activities, and very relaxing/quiet for my wife and I to enjoy the day however we wanted to. Having our own golf cart to explore the surrounding areas was also very convenient (including the local Ecological Reserve with extraordinary lagoons!). My wife and I look forward to coming back to the hotel as soon as possible! Thank you Tortuga for making this an amazing anniversary trip!!!
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May 24, 2025
Great time
Amazing. Loved everything about it. Thank you for such a great thing. It was the best way possible to start our trip and we couldn’t have asked for more. I can’t wait to return and I’m certain we will do just that. Thank you thank you really amazing
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.