Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
4617 reviews
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Jul 31, 2025the best service experience.!!!
Good morning, I'd like to share my personal experience with you regarding the service we received during our stay at this beautiful place! including all services provided from cleaning staff to those in charge of attention.!!!! who were very professional and dedicated to their work, especially our butler friends, ARE and MANUEL . They are very professional and attentive. Thank you for everything.
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Jul 29, 2025
Miguel and Are experience/ Platinum
This vacation was excellent, the rooms, restaurants and drinks were amazing. I wanna thank Are and Manuel the excellent duo. Best team next to Salt and pepper. They were amazing and very available to our needs. As a member of the vacation club. I would not trade them for anyone else. 10/10.
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Jul 28, 2025
Best Butler's Manuel and Are
FIVE stars for our amazing butlers, ARE & MANUEL. They never fail to provide us with prompt and friendly, excellent service. Having them provide for our needs always helps make our stay at El Cid a terrific experience
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Jul 27, 2025
If you want to be pampered, this is the place to be!!
We had a great time just relaxing!! Especially at the pools with drink in hand from the attentive waiters. Every part of the staff was attentive to all our needs. The food options were all good from the multiple buffets to the fine dining restaurants. The Hacienda Arrecife had the best lunch buffet for variety. The Alhambra had the best breakfast buffet with variety and quality of food. The French, Mediterranean, Italian and Mexican restaurants were all great. Ivan and Cali, our butlers, were very helpful with anything we needed from dinner reservations, to transportation, to our supply of wines, beer and soft drinks in our room. Another added positive aspect is having the use of the three resorts on the property. Spa: what a beautifully styled peaceful place to be. From the hydrotherapy sessions to the massages. The staff was highly attentive to your needs and highly professional in their work. Having my first manicure at your spa, I would like to give a shout out to Alba . She was friendly attentive professional and a wonderful person. I want to highly recommend her to others . She made me feel comfortable and her work was wonderful. Yobana was also a wonderful room attendant/housekeeper. She was highly attentive to our needs and always professional in her services. Your entire staff should be applauded for their dedication to excellence and the manner in which they treat their guests. Viridiana was excellent to work with in sales. No high pressure and always attentive to our needs and she made us feel that she was listening to us and work for our best interests.
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Jul 26, 2025
Great service
Great resort !! Love the atmosphere also want to thank Richardo and Freddy they are amazing people great service will definitely would be back ❤️
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet policy : Pets Not Allowed