Guests 60 years and older receive the following package amenities:
• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability)
• In-room welcome room amenities
• Dance classes (upon request)
• Convenient onsite COVID Testing
• Special sports and wellness activities
• Priority a la carte restaurants reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)
Important Information: Valid for US residents only. Identification is required at check-in. This offer is subject to change at any time without prior notice.
• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts
To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Copy of marriage certificate required upon check-in. Must be within 6 months of marriage. This offer is subject to change at any time without prior notice. Other restrictions may also apply.
Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required
Important Information: Additional information will be provided by the hotel at check-in. Transportation is not included. Viva Maya is located 500 meters down the road. Other restrictions may also apply.
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.
Important Information: Additional information will be provided by the hotel at check-in. Transportation is not included. Viva Maya is located 500 meters down the road. Other restrictions may also apply.
• Full breakfast/lunch/dinner
• 24 hours food and beverages
• Unlimited cocktails, drinks, and house wines
• Welcome cocktail.
• A la carte restaurants
• Snack bar
• Non-motorized water sports
• International entertainment staff
• Daily activities program
• Games Room
• Dance lessons
• Cocktails/ Mexican cuisine classes
• Weekly handicrafts market
• Live nightly entertainment
• Theme parties
• Gymnasium with air conditioning
• Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 9 AM until 6PM)
• Mini disco
• Welcome package in the Mini bar upon arrival (soft drinks and water)
• Wi-Fi is available in the room and lobby. gymnasium, restaurants, and pool
• Taxes and tips
Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Resort Details
- Various RestaurantsEl NopalInternational buffet restaurant, open for breakfast, lunch, and dinner.Il PalcoItalian a la carte restaurant, open for dinner.BambooOriental a la carte restaurant, open for dinner.Xul HaMayan a la carte restaurant, open for dinner.In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya:La TerrazaInternational buffet restaurant, open for breakfast, lunch, and dinner.Hacienda Don DiegoMexican a la carte restaurant, open for dinner.PortofinoA la carte restaurant with Mediterranean cuisine, open for dinner.MiramareItalian pizza and pasta a la carte restaurant, open for dinner.Viva CaféFusion a la carte restaurant with an international and modern cuisine, open for dinner.
- Beauty shop/salon
- Bell staff/porter
- Business center
- Concierge desk
- Continental breakfast†
- Currency exchange
- Exercise gym
- Exterior corridors
- Jacuzzi
- Lunch served in restaurant
- Beauty shop/salon
- Bell staff/porter
- Business center
- Concierge desk
- Continental breakfast†
- Currency exchange
- Exercise gym
- Exterior corridors
- Jacuzzi
- Lunch served in restaurant
- Meeting rooms†
- Onsite laundry
- Outdoor pool
- Photocopy center
- Restaurant
- Sauna
- Transportation†
- Wakeup service
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
† Fees may apply
- General †
- Windsurfing
- Introductory dive lessons
- Boogie boards
- Gymnasium with trainer
- Water aerobics
- Table tennis
- Bocce ball on the beach
- Kayaking †
- Pool
- Sauna †
- Steam bath †
- Tennis court †
- Volleyball †
- Akumal
- Cancun
- Cozumel
- Puerto Morelos
- Tulum
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
6663 reviews
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Jan 23, 2026Amazing
Amazing experience. Amazing hotel, the people working there were always very kind and respectful. I wanna highlight the work of Oscar, the manager. It was very respectful and give us a very warm welcoming. Definitely we are coming back!
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Jan 23, 2026
The best resort
This family resort is all you need to have the best vacation in the paradise . The food is absolutely delicious, the beach is amazing and the stuff is so friendly and welcoming. I want to thank to Karin and Karla for being such a wonderful to us and making sure we having the best time and everything we need on our family vacation. Thank you so much and love you . Viva La Mexico until next time :)
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Jan 21, 2026
⭐️⭐️⭐️⭐️⭐️
I had a great time at Viva AZTECA with my friends. Not only because of the great accommodations and activities offered within the resort, but also because of the warmth and energy of the entertainment staff! All of the entertainers are great, but for us it was especially Fernando, Carlos, and Karin! Would go again and recommend <3
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Jan 14, 2026
Great Asian food
We ate at Bamboo at Viva Azteca! Great food! They accomadated our gluten free and vegan diet. Manuel was a great waiter. We will be back.
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Jan 12, 2026
One Of The Best Resorts At This Price Point
We just returned from a week at the Viva Azteca by Wyndam in Play del Carmen, Mexico. Overall, it was excellent! For the price point, I would say that it was exceptional! The resort itself is small and well maintained, and is on a beautiful stretch of beach. There are always lots of loungers available on the beach, and usually around the pool as well meaning you don't have to get up stupid early to reserve your spots. The rooms are simple but nice (and clean), and we were pleasently surprised by the food. I would definitely recommend this resort to anyone who asks, particularly at this price point. PROS: - Quick check-in - Universally friendly staff - No reservations necessary at restaruants - The food is actually quite good - Beautiful beach - no problem finding lounger chairs - comfortable beds - clean rooms - it is safe to walk off the resort - turn right, and in a short 10min walk you can visit a public park containing Mayan ruins (free) CONS: - to be clear, fortunately there are no real 'cons', but just little things to be aware of: - the mini fridges in the rooms are not restocked unless you ask - no servers on the beach or around the pool to bring drinks - balconies are quite small - poor selection of TV channels - buffet restaurant is not air conditioned HELPFUL SUGGESTIONS: - bring you own water bottles (there are no plastic bottles given out, just filtered water filling stations throughout the resort) - Be ready to pay the tourist tax at the hotel before you leave - I believe it's was $15 US per person - there is a tourist mall about a 5 min walk away (turn left from the main gate of the resort). You can pretty much find anything you may need (pharmacy, gift shops, sunglasses, Starbucks etc.) In conclusion, a great resort in my opinion and I would highly recommend it!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check in: 3:00 PM
- Check out: 12:00 PM
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.