• Late check out (subject to availability)
Important Information: Valid for US residents only. Identification is required at check-in. This offer is subject to change at any time without prior notice.
Resort Details
- Beach Snack Bar
Slip into one of our plush robes and head down to the beach where you can spend your day sipping on Mai-Tai's, strawberry daiquiris, margaritas or one of our special signature cocktails, while delighting in some of our flavorful beach snacks.
- Blend
Dig into flavor combinations unlike anything you've ever tasted. Blend is where our Chefs get creative with their passion for food and, in doing so, craft magnificent fusions of flavor that will astound and mesmerize you.
- CAFÉ HEAVENSCoffee Shop serving a variety of coffee, tea, pastries and snacks
Open from 9 AM 5 PM - Lounge/Sports Bar
Let us shake up some of our most refreshing cocktails for you and your company to enjoy while embracing the casual comfort of our Sports Bar.
- Puebla 222
Spice up your night with popular Mexican cuisine from fish tacos to chicken quesadillas and chili tostadas. Enjoy a lively atmosphere to match our zesty cuisine.
- Rosmarino
From succulent steak to mouthwatering lasagna, Rosmarino offers an alluring atmosphere, perfect for couples celebrating special events or simply a day well spent. Discover perfectly seasoned, classic Italian dishes prepared with the finest fresh ingredients and presented with the utmost craftsmanship.
- Sofrito
Our name Sofrito is the name for the mixture of herbs and spices used in many popular Dominican dishes. Our skillful chefs take pride in that name, with careful and loving preparation of your favorite dishes, taking flavors above and beyond what you've experienced in the past.
- V Kitchen
Our bountiful breakfast buffet guarantees that guests start off each day with their favorite breakfast treats, from fluffy, golden brown waffles to sizzling bacon and sausage, muffins, cereal, coffee and a selection of fresh squeezed juices. Later on in the day, refuel at lunch with savory delights from artisan sandwiches to burgers, steaks and more.
- Bliss Room
Bedding: 1 King bed and 3 twin sized beds. bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults, 0 children, 2 total
No children allowed in this room category, adults only resort.
- Air conditioning
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Desk
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar
- Non-smoking
- Safe
- Shower
- Slippers
- Telephone
- Wireless internet connection
- Nirvana Room
Bedding: 1 King bed and 3 twin sized beds. bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 Adults, 0 children, 4 total.
No children allowed in this room category, adults only resort.
- Balcony
- Air conditioning
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Desk
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar
- Non-smoking
- Safe
- Shower
- Slippers
- Telephone
- Wireless internet connection
- Amnesia Junior Suite
Bedding: 1 King bed and 3 twin sized beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 Adults, 0 children, 4 total.
No children allowed in this room category, adults only resort.Amnesia Junior Suites has a spacious living room area with sofa.
- Balcony
- Sofa
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Desk
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar
- Non-smoking
- Safe
- Shower
- Slippers
- Telephone
- Wireless internet connection
- All Together RoomBedding: 1 King bed and 3 twin sized beds. bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy :- 4 Adults , 4 Child , Total :- 5- Air conditioning
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Widescreen TV
- Wireless internet connection
- Accessible facilities*
- Boutiques/stores*
- Car rental desk*
- Currency exchange*
- Exercise gym
- Front desk
- Golf*
- Horseback riding*
- Housekeeping - daily
- Laundry/Valet service*
- *
- Boutiques/stores*
- Car rental desk*
- Currency exchange*
- Exercise gym
- Front desk
- Golf*
- Horseback riding*
- Housekeeping - daily
- Laundry/Valet service*
- Live entertainment
- Lounges/bars
- Medical Facilities Service*
- Multilingual staff
- Parking
- Pool
- Restaurant
- Sauna
- Spa*
- Tennis court
- Tour/sightseeing desk
- Water sports
- Please contact the hotel for additional information.
* Fees may apply
- Beach
- Fitness center on-site
- General *
Land Excursions:
- Horse riding
- Golf
Water Excursions:
- Fishing
- Snorkeling
- Dive Center, offering dive courses for PADI certifications and excursions for certified divers
- Golf *
- Jogging trail
- Kayaking
- Pool
- Sauna
- Spa *
- Tennis court
- Volleyball
- Water activities *Paddle and Boogie boards
* Fees may apply
Property information
Customer ratings & reviews
TripAdvisor Traveler Rating
3644 reviews
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Oct 17, 2026A small resort with a big heart
The resort is small, we had an amnesia room which was beautiful and lots of space. A shout out to housekeeping who kept it clean and well stocked with towels & pop. There was only one pool which was ok because it is the slower season right now. There was also really only one bar at the resort by the pool, but the bartenders were great. There was a bar at the beach , the bartenders were miserable and unkind, so we spent most of our time at the pool.The food was ok, not great but pasta station was good, Michael is such a sweet young man who always looked after us. and a special mention Juan who was “jaun in a million” he went above and beyond to cut us up a mango for dessert in the Mexican restaurant because we were craving some fruit. The beach is about a 5 minute walk…very windy all the time but beautiful. The strength of this resort is its animation team. We made an effort to get to know them and once we did, they treated us family. We will always remember Speedy, Esther, Thomas, Marissa, and Ramirez you all are such special people who helped us make wonderful memories. You hold a special place in our hearts.❤️
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Oct 16, 2026
The best entertainment team!
I had such a beautiful trip with my family at viva heavens puerto plata! The resort itself is quite small and underwhelming, with only one small pool, bar, and buffet. The walk to the beach was also a bit longer than I would have preferred (about 5-10 minutes), and the beach itself was too windy to relax on. Aside from the property/amenities, the staff (and especially the entertainment team) made it such a great experience. Big shoutout to Esther, Monica, Timeo, Tomas, Marissa, Aguja, Luna, and Speedy for making us feel at home during our stay. They are so kind, great at dancing, and facilitating activities! It truly made our experience unforgettable.
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Sep 30, 2026Super vacation
We spent a wonderful week at this resort ⛵. A beautiful beach ⛱️, cozy and clean room with comfortable beds, delicious food - everything you need for a great vacation!!! At the reception desk you will be met by attentive and professional Jennifer, Angel and JhoeneyCruz,who will solve your problems and questions in a matter of minutes. It's a nice start the day with a cup of coffee ☕ and smile from Luz Maria and Winston at the pool bar. Thanks for cocktails Aurilio and Jose. Very good impression from the Mexican 🌮 and Dominican restaurant. Thanks 👍 Francisco Captain!! A huge thank you to the entertainment team!!! Beautiful and wonderful show every night. Especially Libertango!!!! Bravo 👏!!! We can confidently recommend this resort to our friends and will definitely be back.
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Sep 29, 2026
Second visit, still one of the best
It was our 2d visit to Viva Heavens this year, no regrets. Amazing beach, clean premises, good quality food with thematic suppers and of course excellent team working hard to make your vacation pleasant, always attentive to customers requests. Special gratitude to front desk manager Francisco and Jhoeney, buffet hostess Maria, Beach Bar Leonardo Garcia, pool bar Luz Maria. No doubts, we will be coming back next year, at this place we know our vacation is guaranteed to be excellent.
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Sep 27, 2026
Huge recommendation
Very good hotel, with amazing staff ready to help you out. The hotel is super clean and organized, as they are always changing things around. The entertainment team is incredible, with a huge shout out to Ramirez and Felix who were incredibly fun to be around and made my stay unforgettable. Shout out to the girls in the team as well since they are very nice 😊
- AdvisoryThe property will become a family resort as of May 4, 2023. The resort will offer the same level of service with new additions to welcome guests of all ages, including children. From the "All Together'' Suites to the entertainment offer and dining options, all aspects of the hotel will enhance family experiences, creating exceptional memories for our guests.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Vows Renewal that includes: décor with seasonal flowers, bridal boutique, groom’s boutonniere, wedding cake, sparkling wine, music for ceremony, wedding coordinator, 10 pictures of the ceremony, guest accommodations upgrade, late checkout for couple, welcome gift for couple, in-room continental breakfast for the newlyweds, confirmed reservation at one of the a la carte restaurants.