Hotel Promotions
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms.
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package
Guests 60 years and older receive the following package amenities:

• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability) 
• In-room welcome room amenities
• Access to books and board games of choice
• Dance classes (upon request)
• Priority seating at a la carte restaurants with reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package

Guests celebrating their honeymoon with us will receive the following:


• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d'oeuvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.


Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following:

• Breakfast, Lunch & Dinner
• Á la carte dining
• Unlimited Drinks, Cocktails & Wine
• 24/7 Snacks
• Complimentary Welcome Cocktail
• Periodic fruit service at the pool during the day
• Unlimited free Wi-Fi, including in guest rooms
• Unlimited non-motorized sports 
• Daily Activities Program
• Wide array of sports & fitness options
• Daily activities, night entertainment, live music and theme parties
• Dance Classes
• Kid’s Club from 4 to 12 years old   
• Taxes & Gratuities

Important Information: Redemption information will be provided by the hotel at check-in.  Offer and inclusions subject to change without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • La Bahia
    International buffet-style restaurant that brings a delicious banquet that satisfies the most demanding of palates. (Open for breakfast, lunch and dinner)
  • La Vela
    Italian a-la-carte restaurant and pizzeria that makes exquisite dishes and authentic Italian pizza baked in a brick wood oven. (Open only for dinner and reservations required)
  • Melt
    Fusion a-la-carte restaurant that combines favorite international tastes into new and creative specialties. (Open only for dinner and reservations required)
  • Vive Mexico
    Dinners turn into Mexican feasts and meals into an outburst of flavor! Find that Latin twist you've been searching for in this lively a-la-carte restaurant. (Open only for dinner and reservations required)
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Child programs
  • Disco
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Child programs
  • Disco
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Laundry/Valet service†
  • Lounges/bars
  • Medical Facilities Service†
  • Pool
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk†
  • Welcome drink

† Fees may apply

On-Site Recreation
  • Bocce court
  • Fitness center on-site
  • General
    - Introductory dive lessons
    - Introductory kite boarding lessons
    - Water aerobics
    - Dance classes
    - Paddle board
    - Catamaran
    - Kite Surfing
  • Jacuzzi
  • Kayaking
  • Table tennis
  • Tennis court
  • Volleyball
  • Water activities †
  • Windsurfing
Off-Site Recreation
  • Horseback riding †
Off-Site Attraction
  • Amber Museum
  • Fort San Felipe

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4562 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thank you to all the staff !

    Me and my daughter had a great experience in this trip ! This was great because of the staff. Maria the room made was always smiling and the room was always impecable! At the pool, all the animatiers every day mornings , at 3 o cloch and all night at the show, the activitys all day and all night that the animated did, they where incredible and great! My daughter had alote of fun because of them. They made a big difference in her experience duringthe week here. Alfredo at the reception was very patience with us because our keys was alway degmatising, he contto give us keys and send someone to check the mecanisme of our door! At the bar, Emanuel, Raoul, and Albert where the best, always smiling, happy and glad to serve us the best drinks every day! This trip was great because of all these people that made a big difference to our experience!

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointing stay. 3 stars at best.

    I recently stayed at Viva Tangerine by Wyndham and unfortunately, it fell far below expectations. Despite being marketed as a resort, it’s honestly nothing more than a 3-star hotel at best. The food was consistently tasteless, with very little variety and absolutely no flavor. Most meals were bland and repetitive, making dining feel like a chore.The amenities are extremely outdated , everything from the pool loungers to the gym equipment looks like it’s from the early 2000s and hasn’t been maintained since. Our bathroom was literally falling apart: cracked tiles, weak water pressure,dirt behind the door that has been there since the day we had arrived. The TV in the room didn’t work at all, and no one seemed in a rush to fix it. The entertainment staff does try their best and brings energy, but the shows and activities get repetitive very quickly. With only one small pool and one bar for the entire resort, it’s overcrowded and underwhelming. As for the drinks , they’re so watered down they might as well be mocktails. No flavor, no kick, just colored liquid. This resort needs serious updates and better quality control. It might be okay for a very basic, no-frills vacation, but if you’re looking for comfort, good food, or any kind of memorable experience, this isn’t it.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Like I said it was so nice and the excursion were unforgetable. It was really nice and I felt safe with the animator.

    My trip ah the viva Tangerine hotel was Perfect I loved it, all the activities that the animator were doing was really entertaining and so fun. Also the dk was really good he was putting pretty good music. Raul was without a doubt one of the Best bartenders. The drinks he were making were soooo good and he was really nice.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service

    My experience with the hotel was a wonderful experience after a week. I enjoy every activity and the people from the beach work. Also, I will highly recommend it. Black lion and the team are awesome. Excellent service I will repeat it again 100%

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Had a great time

    All the workers where very welcoming and friendly and always tried to keep everyone engaged. Nordy was a great bar tender and always had a smile on his face. Brandon was great at entertainment keeping everyone engaged and making sure everyone had a great time

    Apr 27, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy -
    This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information -
    Room taxes and service fees are included in vacation price. 
    Minimum night stay restrictions may apply. 
    Reservation changes may not be permitted unless authorized by the hotel.

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