Hotel Promotions
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 14 Jun 2019 to 31 Dec 2050
Travel Dates: 14 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package

Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)

• A bottle of champagne/sparkling wine

• A fruit basket

• An hors d’oeuvres tray

• A 7”x4” picture

• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• Breakfast, Lunch & Dinner

• Á la carte dinning

• Unlimited Drinks, Cocktails & Wine

• 24/7 Snacks

• Complimentary Welcome Cocktail

• Unlimited free Wi-Fi, including in guest rooms

• Non-motorized water sports

• Wide array of sports & fitness options

• Daily activities, night entertainment, live music and theme parties

• Dominican cooking classes

• Cocktail lessons

• Dance classes

• Kids’ Club from 4 to 12 years old

• Taxes and gratuities

Important Information: Redemption information will be provided by the hotel at check-in.  Offer and inclusions subject to change without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Restaurants
    La Terraza:
    International buffet style restaurant open for breakfast, lunch and dinner. (Reservations are not required)

    La Roca:
    Open for breakfast and lunch buffet style, and a-la-carte dinner service with a Mediterranean menu. (Reservations required for dinner)

    Viva Mexico:
    A-la-carte Mexican cuisine restaurant open for dinner only. (Reservations required)

    25:
    A-la-carte Fusion cuisine restaurant restaurant open for dinner only. (Reservations required)

    Atlantis:
    A-la-carte Seafood cuisine restaurant open for dinner only. (Reservations required & additional costs apply)

    Fusion Latino:
    A-la-carte Latin cuisine restaurant oen for dinner only. (Reservations required)

    La Pizzeria:
    Authentic Italian pizza restaurant cooked in a wood-fired oven.
On-Site Amenities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Car Rental Services†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Car Rental Services†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Medical Facilities Service†
  • Playground
  • Pool
  • Restaurant†
  • Sauna
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
On-Site Wedding Services
  • Wedding packages that includes: assistance of an on-property wedding coordinator, upgrade to a higher room category for the couple (upon availability), late check-out for the couple (upon availability), free Wi-Fi, free safety box, classic decoration with flowers of the season, bride bouquet, groom boutonnière, wedding cake for 10 people, sparkling wine for 10 people, pre-recorded music during the ceremony, 10% discount for the couple in our beauty salon, 10 photos of the ceremony, reservation in one of our A La Carte restaurant, optional services with additional charges.

† Fees may apply

On-Site Recreation
  • Children's program †
    The Kids Club provides supervised staff that will make them have a great time. Play area with games, a video room and roof play area.
  • Diving †
    Additional fees apply to diving activities.
  • Fitness center on-site
  • General
    - Paddle boards
    - Boogie boards
    - Water polo
    - Introductory dive lessons in the pool
    - Water aerobics
    - Beach Volleyball
    - Aerobics and Zumba
    - Dance and cooking classes
    - TRX lessons
    - Rock climbing wall
    - Trapeze classes
    - Inflatable games at sea
  • Kayaking
  • Non-Motorized Water Sports
  • Pool
    The Hotel has 5 pools, including 1 infinity saltwater pool
  • Sailing
  • Spa †
  • Tennis court
    Courts are lit for an additional cost.
Off-Site Recreation
  • Golf †
    Golf (Casa de Campo and La Estancia)
  • Horseback riding †

Off-Site Attraction
  • Altos de Chavon
  • Isla Saona
  • Isla Catalina
  • Piscina Natural
  • Parque Nacional
  • City Tour
  • Off site Attractions
    • Altos de Chavon / 30 mins
    • Isla Saona / 90 mins
    • Isla Catalina / 30 mins
    • Piscina Natural / 60 mins
    • Parque Nacional / 15 mins
    • City Tour / 90 mins

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 17652 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Average

    We stayed at this hotel for 12 days with my husband and 12year old child. The hotel and its grounds are very nice, nice gardens and village. We saw iguana on some days. We booked beach front bungalow, recommend. Our room was small, slightly outdated but clean. Bedsheets and towels changed every day. Housemaid made small cleaning every day. Ok for us. Safe was for 2 dollars per day. There was no minibar , only 1 glass bottle to be filled in some water stations close to our bungalow. Did not mind. It was eco friendly and we do not drink much soda. Wifi was working OK, sometimes kind of slowly. The food was average, international cuisine. Absolute self service. Cantine like. The restaurant La terazza was awful. Too many people, bad food, dirty tables, no dishes, no cuttlery... no service.... We had no problem to find a table but it was a big problem to find a clean one, we had to find cuttlery, napkins and everything else by ourselves. The servise people/ waiting staff looked bored, annoyed, unfriendly. La Roca was somewhat better. Drinks OK. Alcoholic and nonalcoholic drinks were good, served in some bars. Sometimes long queues. Good smoothies were prepared in Tikki Bar. The pools were nice, with warm water. No problem to find any sunbeds free at the beach. However we used the ones on our terrace as we had beach bungalow. The beach towels can be exchanged daily. Sometimes they did not want to give you fresh ones, only cards or vice versa. Do not understand why... The beach was nice and clean, sea warm. We had some algae but no problem for us. They have kids club but we did not go. There is a programme and music whole day and night. It is a very loud resort - from 10 am to 00 am nonstop music. Luckilly we had earplugs. Animation was OK. There were some evening programmes prepared by animators, some live music and than disco. Overall the stay at this hotel was good, not luxury at all. There are many things to work on. Service, food, cleanliness. Too loud. We won´t come back.

    Jul 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viva dominicus

    The hotel Is really good I came back 8 times together with my family. I like the animation team a lot and the food as well very good.

    Jul 27, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I do not recommend this hotel!

    I do not recommend this hotel. The staff appeared indifferent, with a noticeably cold and disengaged attitude. There was a clear lack of motivation and professionalism. Unless you speak Spanish, communication can be extremely difficult. Information provided to guests often did not match the reality, which was quite frustrating. The rooms were in poor condition — many things simply didn’t work as they should. The food was repetitive, and basic items such as utensils, napkins, and plates were frequently missing. Cleanliness in both the rooms and common areas left much to be desired. My honest advice: save yourself the disappointment and don’t risk your money.

    Jul 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Service by Employee

    The people who work there were amazing especially Adelso Guerrero he was awesome one of the best service I have received came from that gentleman. He goes on and beyond and for that he deserves a big shout out and recognition for the GREAT service gives. Thank you Adelso you’re awesome!

    Jul 21, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst food ever....a real scam. July 2nd 2025

    Please do not waste your money and this hotel everything is good the rooms the beach but the food is terrible. I am sure that in prison they eat better. This is the worst hotel ever have been in the Caribbean. If you don't believe me check the videos it is horrendous. I do not understand how people can rate this Resort I would not even give it a star. The food is garbage.

    Jul 02, 2025
Hotel advisories
  • Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information- Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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