Resort Details
- Various Lounges/BarsWet Bar & Grill
Living Room Bar
Steak 954 Bar - Various RestaurantsSteak 954
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Spa†
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site
- Hot tub2 Outdoor Hot Tubs
- Outdoor pool
- PoolThere are 2 pools on site.
- Spa †
- Steam bath †
- Beach
- Gambling †
- Golf †Golf Course located within 15 Miles of Property.
- Jungle Queen River Cruise
- Museum of Discovery
- Galleria Mall
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
2230 reviews
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Oct 04, 2025Mixed Experience with a hotel that could be so much more.
The W has so much potential but seems to miss the mark on a few things which drag it down. The hotel requires some significant maintenance and updating as its showing it wear. The Mexican restaurant is great but they need to renovate their bar area and get some new furniture as its in pretty rough shape. The service overall is pretty good but my biggest complaint is housekeeping. We were not getting daily housekeeping and regularly came back at 4pm to a uncleaned room. When we called to request and see if they'd still clean the room we left for dinner to return around 9pm with it still left untouched. I called again and they said they would send someone. We returned around 1am and nobody arrived. They also didnt come the following day either. We also had a cockroach in our room which we had promptly removed and were told a manager would contact us - they never did. I was also disappointed when we requested 2 days into our stay to cut one day off our 6 day stay and they refused. They quoted the cancellation policy, when advised it was 24 hours notice as per our rate booked, they then said it was their own internal policy. This is not hospitality given the issues we had during our stay.
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Sep 24, 2025Service was amazing
Brandon was AMAZING!!!! he made sure we were taken care of and had a great time. he's also very friendly and such a good employee. I will definitely be coming back just because the service is top tier! 🙌🏼
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Sep 16, 2025
Amazing stay!
Great experience! Super cool place to stay! Beds are super comfy, staff is super friendly. The only thing you have to take into account is 60 dollars per day for valet parking rather han that, amazing!
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Sep 09, 2025
BEST RESORT IN ALL OF SOUTH FLORIDA!!
BEST RESORT IN ALL OF SOUTH FLORIDA!! Everything is incredible at this resort. The views, the staff, the drinks, the food…all are incredible. We’ve stayed here MANY times over the past few years for couples trips, as a family, and even in business, and every trip is better than the last. We can’t say enough great things about this resort!!
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Sep 07, 2025
Excellent Service
I surprised my wife with a weekend stay for her 50th birthday in July. We had an exceptional time thanks to Guest Experience Director Raul Lopez. He went out of his way to make our time memorable. The party vibe at the Wet pool deck was great fun too!
- AdvisoryThe minimum age for check-in purposes is 21 years old. This policy remains in effect year-round.
- AdvisoryA mandatory Resort fee of $55 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory Valet Parking fees are charged and collected by the hotel either at check-in or check-out. Overnight Parking fee: 60.00 (Plus TAX) per night, per vehicle Daily Parking fee: 30.00 (Plus TAX) per night, per vehicle (parking is for 6 hour Maximum) Mandatory Valet Parking fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 4:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Mandatory hotel imposed resort fee inclusions:
• Daily Beach(2) Chairs and Umbrella(1)Per room
• Welcome cocktail for 2(one per stay)
• Daily Yoga classes for two guests
• Daily 2h Bike Rentals for two guests
• Daily Enhanced Hi-Speed Internet Access(Wi-Fi)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Parking Fee :- A daily parking fee plus tax may be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
- Pet policy : Pets Allowed