These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Exclusive beach area amenities
- Priority reservations at à la carte restaurants
- Complimentary floating breakfast
- Premium minibar selection
- Welcome amenity
- Personalized Host service
- Access to the AUA Spa hydrotherapy circuit
Offer is valid for families of up to 4 including:
- 20 minutes early Sunrise Yoga on the beach for the family
- In-room healthy breakfast for the family
- One complimentary dinner for up to 2 adults at the exclusive Passion by Martin Berasategui Restaurant. One hour babysitting service available
Important information: Details available at check-in, the hotel reserves the right to discontinue this offer or change without prior notice, black-out dates may apply.
Resort Details
- NOKYOCombining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
- PARDAOur Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
- SILVESTREExclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)
- TACORINI(Tacos & Gyros) Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece.
- Various Lounges/BarsEight bars offering Caribbean cocktails and international premium brand drinks:- Lobby piano bar- 2 pool bars- Swim up bar- Casino bar- Disco lounge bar- Sky bar- Gabi Beach bar
- VOLCANWelcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
- VOLTAJEEnjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
-
"WISH"
Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.
You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.
Package inclusions:
- Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
- Use of the Garden Wedding Gazebo at Paradisus Palma Real
- Bouquet for the Bride which are a mix of tropical flowers
- Matching boutonniere for the Groom
- Chilled sparkling wine for the wedding toast
- One-tier wedding cake
- Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
- In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
- Rose petal turndown service on the wedding night
- 10% discount on spa services for the bridal couple (not applicable towards spa products)
TERMS AND CONDITIONS:
- Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa
† Fees may apply
- Bike rental
- Garden †
- Pool †2 Swimming Pool
- Sauna †
- Spa †AUA Spa
- Steam bath †
- Tennis court †5 tennis courtsRafa Nadal Tennis Center Punta Cana complex.
- Whirlpool7 Outdoor whirlpools
- Golf †Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
- On-site EntertainmentLe Cirque - dinner and show
Party Animals - Dinner and show
Chill out night at Gabi Beach
Dominican Passion
- Palma Real Shoping Village
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
10528 reviews
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Oct 29, 2025Friendly service in a renovated hotel
The hotel ist renovated and appealing, the staff ist friendly and supportive. We had some health issues during our stay, and the staff was always eager to help us. Our guest relations manager Alexis organized the delivery of the hot ginger tea every evening to our room because my wife had a sore throat. Violetta made an appointment at the doctor as I got a backache. Frank and Violetta were always in contact with us if we had questions or needed help.
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Oct 23, 2025
Planning next visit already
Our stay at Zel Hotel was absolutely exceptional. From the moment we arrived, Jose at the front desk went above and beyond—so attentive, helpful, and genuinely kind. The hat painting experience with Jobani was such an organic, wholesome, and memorable activity that my whole family loved. The hotel itself is stunning, beautifully designed, and immaculately maintained. The gym is fully equipped, perfect for a great workout. The dining experience was superb—every meal was a delight. Every single staff member we encountered was friendly, professional, and made us feel truly welcome. The quality and attention to detail at Zel Hotel are second to none, and I’ve stayed at some of the best places around the world. We’re already planning our return—thank you, Zel Hotel, for such a wonderful experience!
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Oct 22, 2025
Zel Punta Cana October 2025 stay
Zel was a very nice hotel and experience. The food was great for the most part; the beach club was our favorite part. The staff Yahaira, Yohanna, Justin and Andres were amazing and very helpful during our stay.
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Oct 21, 2025
Amazing, service above and beyond!
Had the best time at Zel Punta Cana! Still here enjoying with my family of 6! Ricardo is the absolute best for service anywhere onsite, main pool, your pool, he’s takes care of all your needs with a smile. For butlers, request Raphy, both have made this trip the most memorable. 5 stars all the way
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Oct 16, 2025
Weeklong getaway
Overall, one of the best all-inclusive experiences we have had. Service was very good. Food at the restaurants & buffets were very good. Bartenders served great drinks. The resort is not directly on the beach but getting there isn't a problem. They have people waiting to take you via golf cart which is kind of fun. The resort and rooms are beautiful and well kept. We had the master suite walk up and it was worth every dollar. Butler was great. The only thing we had a complaint about was the room service. We only ordered once but it was slow & the order came incorrect. Other than that, all the restaurants were very good. Breakfast buffet had everything you need, omelet & waffle stations. There is no store onsite so if you need any toiletries or minor things you can ask front desk or your butler, and they will actually go get what you need which is very nice. We would come back. 9/10 for sure.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.