Zoetry Agua Punta Cana - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

7219 reviews

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  Birthday celebration at Zoëtry

  I have stayed at this hotel during first week of January. The most serene, beautiful and relaxing place I have been to. Beach is amazing. Rooms are spacious clean with many great features inside. Staff treats you like family and know you by name. Our concierge Diomedis did exceptional job making our holiday and a more memorable experience. He had a nice surprise waiting for me in a room on a day of my birthday. Felt really special. Entertainment staff Gilbert and Tanya both hardworking kind and amazing individuals making resort experience more personalized and special. Tanya runs sound healing workshops on Sundays amazing experience. Gilberto does amazing work ensuring nightly entertainment is fun and relaxing. Loved flamenco, circus and live guitar performances at night. Indigo breakfast/lunch restaurant hostess Leydi knew us by name and was always helpful with any requests. Her smile would made our mornings more happy and joyful. Yellim was our server and helped with every breakfast and lunch order making recommendations and helping with customization of a simple breakfast order. Alejandra Wilca & Charlie were our favorite beach servers I really enjoyed fresh coconuts on beach and exceptional service. Made our days more easy going and relaxing. Head chef of the resort Octavio is from Peru and ensures every meal we had tasted amazing. We really like individual pizza at the pool and barbecue options :) We also really liked all of the restaurants best meal was fusion options from Amaya and Mediterranean menu from restaurant Olena. Piraya restaurant had very yummy soup and steak. Hostess Sorry from Amaya was always happy and pleasant to interact with making recommendations on wine and dishes. Karina from coffee shop made our coffees each day we really likes cappuccinos lattes espresso and freshly baked croissants. I also took some fitness classes with Jason fitness instructor he was very fun energetic and pleasure to work out with. Would definitely come to this beautiful place again.

  Feb 07, 2026
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  Outstanding choice.

  Excellent resort. Great service from the staff. The food was good with healthy choices. Plenty of searing at the pool & the beach. The room was beautiful. I highly recommend & will return. If you want great service with no buffets this is your place. Only saw about 4 well behaved children & they were only here to attend a wedding.

  Feb 07, 2026
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  Less than prior Zoetry vacations

  This was my fourth stay at a Zoetry resort, two prior vacations at Cancun and one prior at Punta Cana. Our satisfaction from this recent vacation provided mixed results, good and not so good. Previously I had consistently recommended Zoetry to friends as the ultimate vacation experience, our return to any Zoetry is doubtful AREAS OF SATISFACTION (4) 1. Staff interaction - 10 out of 10. Kudos to EnManuel. 2. Physical ground such as pools, landscaping, public building, beach maintenance. 10 of 10 3. Pool side lunches were all excellent. 4. Grilled fish, vegetables, hamburgers were excellent AREAS NEEDING IMPROVEMENT. (10) 1. Initial room assignment of 167 was not acceptable. Ultimately we were moved to room 121. Lack of a functioning thermostat in 167 is likely the culprit. Temperature controls were completely inoperable. We travel with a portable hygrometer, the room temperature was regularly 18 degrees centigrade regardless of thermostat parameters. The suggestion of manually turning the unit 'off and 'on' to achieve a comfortable level was not an acceptable solution and we were moved. Lighting in the closets and shower area of 167 is also inadequate. Perhaps brighter lights with dimmer switches are a solution. 2. Room 121 was a welcome change from 167. Room 121 provided a mini-fridge and wine cooler. The mini fridge was either a second wine cooler or an actual mini fridge in need of service or replacement. I did not want to become a nuisance to staff and lived with not having a working mini fridge. 3. The 'new' building has increased lighting, larger patio, plunge pool, etc. Room 121 has increased lighting, but the improved lighting has unintended consequences. We did not travel with a night-light to illuminate the journey to the bathroom. The bathroom light would only function if the lights by the sinks were on, strikingly illuminating the sleeping area. Our solution was use the light in the shower area and pull the sheet over our heads. We did not imagine needing sleep masks at Zoetry. 4. Restaurants - In 3 prior vacations at Zoetry, including Punta Cana, I never experienced so many meals served at room temperature. Baked potatoes, mashed potatoes, soups, appetizers, and entrees are among the examples. 5. Quality of rib-eye, filet mignon and BBQ ribs was very disappointing. The restaurant serving rib-eye steak had inadequate lighting necessary to perform surgery removing unsavory aspects of the steak. 6. Numerous desserts are not correctly identified, such as carrot cake and key lime pie. 7. The last 4 days, ONLY the Indigo restaurant was able to provide decaffeinated coffee. All other restaurants and coffee shop were out. 8. Uneven staffing. I learned from this trip it is preferable to arrive Sunday afternoon and leave Friday. Restaurant staffing levels on the weekend are inadequate resulting in extreme delays. We did not raise this issue with restaurant staff, they apologized for delays due to low staffing levels. 9. Many menus did not include nutritional information, which was standard on Zoetry menus. 10. Jacuzzi in the spa was barely warm, drastically reducing time in the Jacuzzi.

  Feb 04, 2026
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  Excellent, relaxing stay with top notch customer service!

  Beautiful resort and exceptional service! If you are looking for a chill, quiet place with a great ambience - Zoetry is the place! A few things to note: 1. Food is amazing if you stick with local cuisine. For example, we were very disappointed with the italian offering but the Caribbean, Mexican, Spanish food was fantastic. We also enjoyed breakfast every morning at Indigo - which is on the beach. Also of note is the wood-fired pizza during the day - It was so good! 2. The staff is amazing. Everyone had a smile on their face and made you feel special. 3. If you are looking for a party place - this is not it. We thoroughly enjoyed the chill environment - which is what we were looking for and loved it. 4. The rooms are very comfortable. We stayed in an Oceanfront Deluxe with a plunge pool. We loved being on the beach. They don't like you to keep the patio doors open so you can't listen to the waves crash on the room, but we understood as there CAN be a mosquito problem. We didn't see a single bug when we were there. Also, we didn't get in the plunge pool at all as it was not heated and the water temperature was cold, We wish we had gotten a 2nd floor room without a plunge pool and saved some money. The 2nd story rooms also all had daybeds which would have been nice, The 1st story rooms had chairs and loungers. I don't think there are many 'bad' rooms at this place as it is very peaceful. 5. There was seaweed on the beach, but there were workers out there every day carting it off. Very impressed with the work ethic. We are pool people anyway. 6. The gym and spa are top notch. the spa has hydrotherapy pools which are free and very calming.

  Feb 02, 2026
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  Ready to relax and be treated exceptionally well? Leave the kids and your troubles at home.

  Wow, this place exceeded my expectations on every count. I’ve worked in the facilities management field for over 35 years and I’ll tell you, This Zoetry team is dialed in. The facility, amenities, food and staff are likely best in class. It’s a small, quiet, and relaxing resort. Not a big party place and not a place for kids. A perfect high end getaway

  Feb 01, 2026